Appendix
89
Troubleshooting
System does not answer aer the correct number of rings.
f Make sure that the answering system is on. ANS ON should
show on the handset and the /ANSWER ON light on the
telephone base should be on.
f If toll saver is activated, the number of rings changes to two
when you have new messages stored.
f If the memory is full or the system is o, the system will answer
aer 10 rings.
f In some cases, the answering system is aected by the ringing
system used by your telephone service provider.
f If you subscribe to voicemail service, change the number of rings
so that your answering system answers before your voicemail.
To determine how many rings activate your voicemail, contact
your telephone service provider.
f If there is a fax machine connected to the same telephone line,
try disconnecting the fax machine. If that solves the problem,
consult your fax machine documentation for information on
compatibility with answering systems.