About Your Calling Group Supervisor
Telephones
To Program a Calls-in-Queue Alarm
Button on Supervisor and Agent MLX
Non-Display Telephones
1. Label the button to be programmed Calls-in-Queue
Alarm and specify the name of calling group, for
example, Sales.
2. Press
Feature
and dial
00.
3. Press the button labeled
Calls-in-Queue Alarm
for the
calling group.
4. Dial
*22.
5. Dial the calling group’s extension.
6. Press Feature and dial *00.
To Program a Calls-in-Queue Alarm
Button on Supervisor and Agent
Analog Multiline Telephones
1.
2.
3.
4.
5.
6.
Label the button to be programmed
Calls-in-Queue
Alarm
and specify the name of calling group, for
example, Sales.
Slide the
T/P
switch to the
P
position.
Press the button labeled
Calls-in-Queue Alarm
for the
calling group.
Dial
*22
.
Dial the calling group’s extension number.
Slide the
T/P
switch to the center position.
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Programming a Telephone