About Your Calling Group Supervisor
Telephones
Programming a Telephone
The supervisor and agent telephones may or may not have
been programmed with calling group buttons when the
system was installed. Use the following procedures to
program the telephones, if necessary.
For a DSS, you do not need to program
Agent
buttons. The
DSS is set up with all the extensions in the system, including
the calling group agents' extensions. Also, the buttons may
be already labeled with the agents' names, extension
numbers, or another identifier chosen by your system
manager. Check with your system manager if you're not sure
which extensions are included in your calling groups.
To Program an Agent Button on
Supervisor MLX Display Telephones
1.
2.
3.
4.
5.
6.
Label the button with the agent’s name or extension.
Press
Menu.
Select
Ext Program [Prog].
If this feature is not displayed, press
More.
Select
Start.
Press the button labeled with the agent’s name or
extension.
Select
ListFeature [List].
2-20 Programming a Telephone
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