Calling Group Feature Codes
Following are the calling group features and their
corresponding feature codes.
Feature/Procedure Name
Supervisor features:
Enter supervisor mode
Exit supervisor mode
Change agent status —
Available
Change agent status —
Unavailable
Agent features:
(MLX and Analog
telephones)
Sign in (Available)
Sign out (Unavailable)
Agent features:
(Single-line
telephones)
Sign in (Available)
Sign out (Unavailable)
Feature Code
32
+
Hold
32
+
Drop
762
760
44
*44
#44
#*44
†
For single line telephones, you must lift the handset first,
and then dial your code.
A-2
Calling Group Feature Codes
To Next Page
Loading...
