Phone
Problem Possible Solution
No dial tone • Make sure there is AC power to the AT&T Wireless Internet
device. Do not connect to an AC outlet controlled by a
wall switch.
• Make sure your AT&T Wireless Internet device is powered on.
Slide the On/O switch to the ON position. The
Power
light should turn solid green.
• Make sure your cordless phone has power and is connected
properly to the AT&T Wireless Internet device.
• Move the AT&T Wireless Internet device to an area with
sucient network signal (three [3] to four [4] bars).
Caller ID shows
number only
• Like all wireless services, only the calling number is displayed
with Caller ID.
• Your home phone may support the display of names stored
in its contacts memory.
My answering
machine won’t
pick up calls
• Set your answering machine to pick up calls before four (4)
rings, so that it picks up before the network voicemail service.
• Alternatively, have network voicemail removed from your
account by calling AT&T Customer Care. Dial 611 from your
connected phone, or dial 1-800-331-0500 from any phone.
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