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Visit a.com/uverse/newcustomer to learn more. Visit a.com/uverse/newcustomer to learn more.
voice user guide
Important information:
Remote access: Although you can access your voicemail and manage your features while away from home, calls can be placed
only from your home. AT&T U-verse Voice
SM
service is not currently mobile.
Voicemail: When dialing into voicemail remotely, you may incur additional access charges for non-local calls, hotel service
charges, or cellular charges.
See the complete AT&T U-verse Voice Features Guide
and more user guides at att.com/userguides
AT&T U-verse Voice: AT&T U-verse Voice, including 911 dialing, will not function during a power outage without battery
backup power. AT&T U-verse service is compatible with many monitored home alarms and medical monitoring systems.
Call forwarding/call transfer: Per-minute rates apply if you forward or transfer to an international number or exceed
time under a defined minutes-per-month plan.
Feature Description AT&T Benefits
Anonymous Call Blocking
Works with Caller ID to prevent calls from callers who block delivery of their
name, number, or both.
On: 77#
Off: 87#
Call Blocking
Blocks delivery of calls. Callers from blocked numbers will hear, “The number
you dialed will not accept your call,” then the call will end. Dial 60 and
follow voice prompts to use service.
On: Activate online
Off: 80#
Caller ID Blocking Blocks delivery of your number to the phone number you are calling. On: 67 + dial number # Off: 82 + dial number #
Per-line Blocking
Turn off this privacy feature on a per-call basis to allow delivery of your
phone number.
Not applicable
Call Forwarding
Allows you to forward your calls to any other number. (After pressing 72#, dial
your “forward-to” number.)
On: 72, enter a forwarding number if one is not already
set, then press # Off: 73#
Selective Call Forwarding
Allows you to forward your most important calls to another number. Dial 63
and follow voice prompts to use service.
Not applicable
Exclusive Call Forwarding
Forward select calls to another number. All others go to voicemail. Choose up
to 20 numbers at uverscentral.att.com.
On: Activate online
Off: 83#
No Answer Call Forwarding Send missed calls to voicemail or another phone number. On: 92, enter a forwarding number, then press #
Off: 93#
Busy Call Forwarding Forward incoming calls to voicemail or another number when line is busy. On: 90, enter a forwarding number, then press #
Off: 91#
Safe Call Forwarding Forward incoming calls to voicemail or another number during a power
outage (if battery backup unit is exhausted) or a network outage.
On: 372, enter a forwarding number, then press #
Off: 373#
Call Return
Determines the last number that called you and dials the number when you press 1.
Not applicable
Personalized Ring 6 Gives up to six numbers a distinctive ring so you recognize “special calls.”
Dial 61 and follow voice prompts to use service.
Not applicable
Call Trace Traces the number of the call you received last. 57#
Call Waiting Places your existing call on hold and answers a waiting call. Flash
Cancel Call Waiting Turns off Call Waiting for the duration of a call. Per-call cancel: 70 + dial number #
To deactivate for all calls: Off: 370# To reactivate:
On: 371#
Call Waiting mid-call cancel: flash +
70# + flash
Repeat Dialing Automatically redials a busy number for up to 30 minutes. Not applicable
Speed Dial 8 Allows you to establish a list of eight frequently called numbers that may be
dialed with one digit (2–9).
Not applicable
Speed Dial 30 Allows you to establish a list of 30 frequently called numbers that may be
dialed with two digits (20–49).
Not applicable
Voicemail Access Provides quick dialing access to your voicemail from your home phone. 98
Three-way Calling Allows you to set up a three-way conversation that includes your phone and
two other numbers.
Flash + dial number + flash
AT&T Privacy Manager
SM
Service Call to turn the service on and off. Not applicable
Do Not Disturb All callers will hear a busy signal, and the call will not ring through. On: 78# or activate online Off: 79#
Call Screening Accept calls only from select numbers; other callers hear, “The number you
dialed will not accept your call.” Designate up to 20 numbers online at AT&T
U-verse Central.
On: Activate online
Off: 84#
Locate Me Incoming calls ring up to four numbers on your Locate Me* list (set online),
plus your AT&T U-verse Voice number—all at the same time.
On: Activate online
Off: 313#
Service Description AT&T U-verse Voice Usage Codes
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