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ATMOX ACE 2.0 - Frequently Asked Questions

ATMOX ACE 2.0
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OPERATOR’S GUIDE
01
8
Water Management (ACE)
It is important to note that the ATMOX system is a moisture management system and not a water
management system. Dry air or a dehumidifier cannot get rid of standing water in a crawl space.
Every effort should be made to drain water away from the foundation. Gutters should be cleaned out,
and downspouts should drain away from the house. If you have water intrusion in your crawl space,
this needs to be addressed separately from or in addition to your moisture problem.
FREQUENTLY ASKED QUESTIONS
What happens if there is a blackout or power outage?
The ATMOX controller and components will not run without electrical power. When power is restored,
the ATMOX controller will automatically restart and continue normal operation. If controller has no
power, then check outlet for power interruption (i.e. a tripped GFCI). All settings are retained so there
is no need to do anything on display.
Will the fans running cause too much cold air to be brought in during the winter?
In the crawl space, the controller adjusts for seasonal ventilation modes. The fans will not bring
outside air into the crawl space below a set temperature. In the attic, the fans will not bring outside
air into the attic below a set temperature which can be adjusted.
The relative humidity inside my space is higher than outside, why aren’t my fans on?
Fans ventilating with air from the outside will compare conditions between the outside air and the
inside air. The fans will run based on a dew point comparison as this gives the best measurement of
actual moisture in the air. There are times of the year when the outside temperature is high, and the
dew point will not be lower outside even though the humidity appears lower. Humidity measurements
are greatly affected by temperature and can be misleading with regard to moisture in the air.
It is raining outside, and the fans are running. What is wrong?
The answer is probably nothing. You have to trust the system even when it doesn’t seem intuitive.
The fans will be activated by dew point and not humidity levels. If a cold front comes through (even
with rain), it is possible that the colder air will have a lower dew point than the dew point in the
space. The air with lower dew point will be beneficial to the space.
I have a system alert or a question, who should I contact?
Contact your local installer first as they will have more information about the specifics of your home
and system. For any additional information or questions, contact ATMOX by phone at 704-248-2858
or email info@atmox.com.