TROUBLESHOOTING
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During setup, the system is checking for components installed on each output line regardless of
whether or not selected. If components are not properly installed prior to setup, any of the following
error messages may appear. If any error message is active (not cleared or skipped) for more than 30
minutes, the setup will timeout and start over.
ERROR MESSAGES
CAUSE
SOLUTION
VOLTAGE ISSUE
RESET RED N
VOLTAGE ISSUE
RESET ORANGE N
VOLTAGE ISSUE
RESET YELLOW N
VOLTAGE ISSUE
RESET GREEN N
There is a wiring issue on the
indicated output line. It is caused
by an electrical short on the
line or too many components
installed.
As a safety feature, the controller
will discontinue operation on that
output line until fixed and reset.
Physically find and fix the actual issue. Once complete, change
to (Y) and press (i). Screen will display RED OUTPUT TESTING
AGAIN.
• If error is cleared, testing will begin for this output.
• If error not cleared, you will be back at the reset screen to try
again.
If you cannot fix issue and want to skip for the moment to finish
setup, you can leave value at (N) and press (i). If not fixed, that
output is not operational, and system will start with an alert. This
issue must be addressed for system to function properly.
RED MISSING
TO SKIP PRESS i
ORANGE MISSING
TO SKIP PRESS i
GREEN MISSING
TO SKIP PRESS i
This is an indication that you
selected an output line as active,
but the system does not detect
any components on that output
line. Wiring should be checked
or setup of components selected
may need to be adjusted.
Physically go look at the missing output and determine why no
components detected.
• When controller detects components, the error message will
clear and resume testing. (This may take a few seconds.)
• If you need to adjust later, press (i) to skip and continue
setup. Testing will go to the next output. The alert on system
will remain active after setup.
ORANGE DETECTED
OUTPUT INACTIVE
YELLOW DETECTED
OUTPUT INACTIVE
GREEN DETECTED
OUTPUT INACTIVE
This is an indication that an
output line was selected as
inactive, but the system detects
components on that output line.
Check your wiring and components to make sure that you have
the right setup. This output will not be running during operation
so either wiring needs to be changed or setup will need to be
adjusted in the settings menu after startup. This alert will only
occur during initial setup.
With this message, press (i) to continue setup. After setup, be
sure to check settings for proper setup.
ERROR MESSAGES DURING SETUP
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