AudioCodes 420HD - Cabling

400HD Series IP Phones for Skype for Business
Version 2.0.13B 14 Document #: LTRT-08271
 Voicemail is supported for Microsoft Exchange Server 2010 and later. A version supporting
Voicemail for Microsoft Exchange Server 2007 will be provided upon a specific request.
 With the new dialing method, pressing # doesn't end the dial string. When pressing the speaker or
headset button to initiate the call, the function does work.
 When performing a Consultative Transfer, the 'Press Trans to transfer' prompt is displayed briefly
and then disappears.
 DHCP Option 160 does not read correctly when there is no "/" (forward slash) at the end of the sent
path.
 Presence of Federate users is not displayed in Call Log, though BLF presence works well.
 A phone which is in two active calls cannot be joined to a remote conference by one of the two
callers' devices.
 If a call was made from the phone's Contact Search and the phone number contains parenthesis
"()", the dialed number is not displayed on the phone's LCD.
 Skype for Business mobile client:
• No voice may occur after Blind Transfer.
 USB headset limitations:
• USB headset is still in beta version
• Occasionally, the phone's user interface behaves slowly.
• When making a local conference call (and the phone is not in BToE pairing mode), the
phone's user interface reacts slowly.
 420HD phone: Configured Function Keys do not function after the phone parks a call.
 A very short beep sound is heard when answering a call using the phone headset hard key.
 Accessing the phone's Web interface with HTTPS via Internet Explorer requires TLS 1.2 support.
TLS 1.2 can be set via the Tools > Internet Options > Security tab. If TLS 1.2 cannot be supported,
the Chrome browser can be used instead.
 The Chrome browser cannot be used for manually updating the phone's firmware through the Web
interface over HTTPS protocol. Internet Explorer can be used instead.
 Team Call Group: Disabling Call Forward from the phone's LCD causes the Team Call Group
setting to be deleted.
 The phone parameter ‘lync/moh/url’ doesn’t support FTP or HTTP transport protocols.
 405 model phone:
• Directory and Call Log softkeys are missing in the New Call screen.
• When dialing to URL ‘On Behalf’, the softkey is displayed even though the phone is not
configured for Boss-Admin.
• The Ringtones list in the phone’s Web interface is incorrect.
• When the ringer level is set to maximum, the phone's ring is corrupted, to the extent that it
becomes user unfriendly. Best practice is to temporarily refrain from setting the phone to
maximum ringer level until the fix is made.