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AudioCodes 420HD - Customizing the Phone; Changing the LCD Language

AudioCodes 420HD
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Release Notes 3. Previous Releases
Version 2.0.13B 27 400HD Series IP Phones for Skype for Business
Note: When Lightweight Syslog is enabled as described above, the IP Phone Trace feature is also
automatically enabled. Therefore, it is highly recommended to disable this feature (Status
&Diagnostics tab > Diagnostics > Tracing).
When the Active directory includes the telephone number and extension number, a new parameter
'lync/sign_in/line_type_display/ext' allows the user to define whether to display a telephone or
extension number. The Default setting of this parameter keeps the previous phone behavior
(Extension number).
The IP Phones now support the Cisco Discovery Protocol (CDP) Enhanced. Whenever a PC is
connected or disconnected from the phone, CDP messages are sent from the phone to the
connected Cisco switch. For example, when a PC is disconnected from the phone, a CDP
message is sent and this PCs' MAC address entry is removed from the Cisco switch, thereby
enabling a different PC to connect to the phone.
When searching in a Corporate Directory, the comma character is moved to be one of first
characters to appear when pressing on digit ‘1’.
An option has been added to display the caller name from the incoming SIP message “From”
header instead of the caller name from the Active Directory.
By default, the parameter 'lync/contact_name_priority=CONTACT_SEARCH' and the phone
display the caller name from the Active Directory info.
To use the name from the Invite "From" header, set the parameter
'lync/contact_name_priority=CALL_DESCRIPTION'.
A new parameter 'voip/media/prevent_CN_in_early_media' when set ignores RTP with Comfort
Noise when it is received as the first packet from the network. To enable it, set the parameter to 1
(default is 0). This feature is related to the following resolved limitation:
Upon an outgoing call, the Ringback tone is not heard if the first packet
received on the RTP socket is STUN/Turn or Comfort Noise.
Increase the time value for the 'Away' state of the current User Presence from 18 hours to 24 days.
Setting the User Presence is implemented using the following parameter:
'lync/presence/state_change_timeout'.
3.4.2 Known Constraints in Version 2.0.9.127
Version 2.0.9.127 includes the following known constraints:
Boss Admin:
It's insufficient for the Boss to turn off Call Forwarding under the Lync
client's Call Forward Settings in order to remove a delegate. Under the
Lync client's Call Forward Settings, the Boss must also remove the
delegate from the Call Forwarding Delegates list.
Simultaneous functioning of Boss Admin and BToE has not yet been released.
Boss Admin:
English is the only supported language. When using the phone in another language, Boss
Admin LCD screens are displayed in English.
The Admin can’t send a call to the Boss's voicemail. This issue is expected to be solved as
part of the next release (April 2015).
In scenarios in which the Admin uses the Call on Behalf softkey or the Directory softkey, the
next outgoing call may be performed as a 'Call On Behalf' call even if it wasn't.
When the Boss configures their Admin, the Admin's username is shown instead of the Admin
displayed name.
The Admin's phone doesn't display the Call on Behalf option when performing a second call
on behalf of the Boss, using the phone's softkeys.
Shared Line Pickup is not supported.

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