400HD Series IP Phones for Skype for Business
Version 2.0.13B 24 Document #: LTRT-08271
user, the called user's LCD visually indicates that a calling party is waiting. The feature is
configurable in the Web interface's Services page, under the Call Waiting screen section, with the
'Generate Tone' parameter, which must be disabled. The feature is also configurable in the cfg file
with the 'voip/services/call_waiting/generate_tone/enable' parameter, which must be disabled.
Capability to remove ('kill') the Location popup. Until now, if Location was not configured, a popup
opened in the phone's LCD enabling users to either Set Location, or Skip. If Skip was selected, the
popup would close, but would pop up every few hours. Users can now kill the popup, or opt (still) to
manually set Location, or Skip (every few hours the popup returns).
When a user signs out and another signs in, the phone presents empty Speed Dials and empty
Call Logs to the newly signed in user. The Speed Dials and Call Logs of the signed out user are not
saved on the phone.
3.3.2 Known Constraints in Version 2.0.11
Version 2.0.11 includes the following known constraints:
Simultaneous functioning of Boss Admin and BToE has not yet been released.
Boss Admin:
• It's insufficient for the Boss to turn off Call Forwarding under the Lync client's Call Forward
Settings in order to remove a delegate. Under the Lync client's Call Forward Settings, the
Boss must also remove the delegate from the Call Forwarding – Delegates list.
• English is the only supported language. When using the phone in another language, Boss
Admin LCD screens are displayed in English.
• In scenarios in which the Admin uses the Call on Behalf softkey or the Directory softkey, the
next outgoing call may be performed as a 'Call On Behalf' call even if it wasn't.
• When the Boss configures an Admin user, the Admin's username is shown instead of the
Admin displayed name.
• The Admin's phone doesn't display the Call on Behalf option when performing a second call
on behalf of the Boss, using the phone's softkeys.
• Shared Line Pickup is not supported.
• In scenarios where the Admin uses the Handoff softkey to handoff the call to the Boss and
then the Boss tries to handoff the call back to the Admin, the call may fail.
• The Handoff softkey is missing on the Admin user’s phone when the Boss performs a handoff
to Admin.
• Calls to the Boss aren't forwarded when the Admin user configures the phone to forward calls.
BToE:
• The new BToE PC application v1.0.8 requires users to repeat the pairing process after
installation.
• Call Park can be performed from the phone, not from the Lync client.
• Audio Primary Device:
Switching Audio Primary Device during a call from the Lync PC client to the phone does
not function. This is a limitation of Lync-compatible IP phones. (Audio Primary Device can
be switched from the phone to the PC client.)
During an incoming Lync call, the Primary Device cannot be changed in the Lync
Conversation window. It can be changed when making outgoing calls, and for incoming
PSTN calls.
• Video Calls:
When a paired user has an active video call (e.g., answered from the Lync PC Client),
attempting to answer another call (either from the Lync PC client or with the phone)
disconnects the video call.
An audio call cannot switch to video using the Lync PC client's Start My Video option.
Users trying this option (either local or remote parties) receive the notification message
"Call was not completed or has ended" and the call may be disconnected.
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