AudioCodes Mediant MSBR Series Troubleshooting

Configuration Note 8. Sending Service Requests
Version 7.2 35 Troubleshooting the MSBR
8 Sending Service Requests
When a Service Request is issued, specific information must be provided so that appropriate
analysis could be performed on the problem.
Please provide the output from the following commands:
 show system version
 show system assembly
 show data ip route
 show data ip interface brief
 show run (full voip/system/data must be included )
 show data crypto debug
 debug reset-history
 System INI file – for VoIP analysis
 debug-capture files describing the problem
 All RMX directory content from flash (see Section 3.1.1 on page 17)

AudioCodes Mediant MSBR Series Specifications

General

Brand	AudioCodes
Model	Mediant MSBR Series
Category	Network Router
Language	English