Configuration Note 8. Sending Service Requests
Version 7.2 35 Troubleshooting the MSBR
8 Sending Service Requests
When a Service Request is issued, specific information must be provided so that appropriate
analysis could be performed on the problem.
Please provide the output from the following commands:
show system version
show system assembly
show data ip route
show data ip interface brief
show run (full voip/system/data must be included )
show data crypto debug
debug reset-history
System INI file – for VoIP analysis
debug-capture files describing the problem
All RMX directory content from flash (see Section 3.1.1 on page 17)
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