6: Warranty Coverage
Page 12
than the official distributor or authorised service centre.
Other than the warranty and services set out in this warranty, to the fullest extent
permitted by law, Audiolab shall not be liable to you and/or any third party or entity
whatsoever for:
Repairs
All repairs will be carried out by the appointed distributor (or locally appointed
service centre). Repairs handled or processed without authorisation or approval of
the appointed representative will be excluded from this limited warranty. Please
note, Audiolab is not able to supply parts or replacement items to any other entity
Service Centre Address
Should a fault occur with your product, please pack it correctly using the original
packing, so you can ship it safely. For technical support, servicing or product
queries and information, please contact either your local retailer or the office
below:
IAG Service Dept.
13/14 Glebe Road
Huntingdon
Cambridgeshire
PE29 7DL
UK
Tel: +44(0)1480 452561
Email: service@audiolab.co.uk
For information on other authorised service centres worldwide contact Audiolab
International, UK.
A worldwide distributors list is available on the Audiolab website: www.audiolab.co.uk
How to Claim
To obtain warranty service please contact the authorised dealer from which you
purchased this product and present the limited warranty certificate offered upon
registration of your product’s extended warranty offer.
Do not dispatch goods without the prior agreement of the dealer distributor or
authorised service centre.
If asked to return products for inspection and or repair, please pack carefully
preferably in the original carton or packaging affording an equal degree of
protection and returned via insured, trackable courier service.
The authorised dealer or distributor will offer full return details and instructions.
However, please note if unsuitable packaging is used the warranty may be deemed
void due to improper action in return.
Audiolab or the authorised distributor, dealer or service centre may make a charge
for the supply of new packaging for the return of the repaired item. Please note,
insurance is recommended as goods are returned at the owner’s risk. Authorised
distributors or service centres cannot be held liable for loss or damage in transit.
insurance and freight charges on the return journey will be paid for by Audiolab,
authorised dealer, distributor or service centre if corrective work proves to be
necessary.
In the event of ‘no-fault found’ or ‘no repair necessary’, the return shipping charge
will be the responsibility of the owner.
Any force majeure events, including but not limited to any acts of God, fire,
lightning, typhoon, storm, earthquake, hurricane, natural disaster, tsunami, flood,
war, riot, public disturbance.
Any other causes beyond the reasonable control of either Audiolab and its
Authorised Distributor.
Please note items purchased before 1st Jan 2021 are not eligible for the extended
warranty claim.
Any loss, damages and/or malfunction caused to any product(s) which is/are
connected to any of the products covered by this warranty.
Any damages, loss and liability, whether direct, indirect, incidental, consequential
special, punitive or otherwise, howsoever caused by, arising out of or otherwise,
in relation to the installation, delivery, use, service, repair, replacement and/or
maintenance of the product;
Any damages, loss and liability under this warranty in respect of any act,
omission, or negligence of any of their technicians, employees, agents,
representatives or independent contractors relating to the actual or purported
performance of any of the obligations under this warranty.
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Important
Safety Information
Getting Started
Contents
Controls and Functions
Connections
System Connection
System Operations
Warranty Coverage
Specification
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