AVAYA VOIP & AURA MESSAGING USER MANUAL
University of Hawai‘i – Leeward Community College Page 17 of 20
Reach Me Preferences
The Reach Me feature manages how your incoming calls are forwarded if you do not answer
the phone. Please note that this feature does not work when you are on the phone. You will
need to choose how to handle callers. Priority callers are callers that are within the UH
Community College System.
By default, all callers are
treated the same way.
The priority callers are
UH Community College
phone numbers.
By default, calls will
go to voice mail.
If you want to have
your calls forwarded
to your mobile,
choose this option.
Forward your calls to the
mobile number in the drop
box.
The next box is asking what
you want to do if you don’t
pick up the forwarded call.
Recommendation is to send
the call to voicemail after 5
rings.
You can setup the forwarding to work during
certain days and times of day. For example, you
want your calls to be forwarded only during work
days between 8AM and 5PM. All other days and
times, the caller will go to voicemail.
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