Avaya 1120E - Table of Contents

AVAYA VOIP & AURA MESSAGING USER MANUAL
University of Hawai‘i – Leeward Community College Page 2 of 20
Table of Contents
PLACING CALLS .............................................................................................................................................. 4
On Campus Calls & Calls to Other UH Campuses ...................................................................................... 4
Off Campus Calls ....................................................................................................................................... 4
Long Distance Calls .................................................................................................................................... 4
International ............................................................................................................................................. 4
ANSWERING CALLS ....................................................................................................................................... 5
On Your Extension ..................................................................................................................................... 5
On Another Extension ............................................................................................................................... 5
ACTIONS YOU CAN PERFORM WHILE ON A CALL ......................................................................................... 5
Switching from Handset to Handsfree and Back ...................................................................................... 5
Call Hold .................................................................................................................................................... 5
Mute .......................................................................................................................................................... 5
Call Transfer .............................................................................................................................................. 6
Call Forward .............................................................................................................................................. 6
To Set .................................................................................................................................................... 6
To View Forwarded Number ................................................................................................................. 6
To Cancel Forwarding ........................................................................................................................... 6
Call Park ..................................................................................................................................................... 6
To Park A Call ........................................................................................................................................ 6
To Retrieve the Parked Call ................................................................................................................... 6
Call Pickup (Ringing Number) .................................................................................................................... 7
Directed Call Pickup .................................................................................................................................. 7
Initiating Conference Calls ........................................................................................................................ 7
DIRECTORIES ................................................................................................................................................. 7
Callers List ................................................................................................................................................. 7
To View Callers List ............................................................................................................................... 7
To Delete All Entries in the Callers List ................................................................................................. 8
Redial List .................................................................................................................................................. 8
To View Redial List ................................................................................................................................ 8
To Delete All Entries in the Redial List .................................................................................................. 9
Personal Directory ..................................................................................................................................... 9
To Enter Your Personal Directory Menu ............................................................................................... 9
PHONE OPTIONS ......................................................................................................................................... 10
Adjusting Volume for the ........................................................................................................................ 10
Ringer .................................................................................................................................................. 10