Why are AGC settings ignored on Avaya Telephone?
If the setting being ignored is one or more of the AGC settings on your Avaya Telephone, have the user reset the AGC value(s) back to the desired setting(s). The user changed the AGC setting(s).
Why does my Avaya Telephone stop working in the middle of a call?
If your Avaya Telephone stops working during a call, check the connections between the deskphone, the power supply, and the power jack. Also, loss of path to the call server or the other party’s deskphone, DHCP Lease expired, or DHCP server not available when deskphone attempts to renegotiate DHCP lease.
Why my Avaya Telephone was working but now it does not?
If your Avaya Telephone was working but now it doesn't, check the connections between the deskphone, the power supply, and the power jack to ensure there is no loss of power. If power is fine but there's no dial tone or the call appearances/feature buttons don't work, check LAN continuity from the call server to the deskphone and back. Verify that administration settings for LAN equipment between the call server and the deskphone haven't changed, and that no one has altered the deskphone settings locally.
How to resolve address conflict on Avaya Telephone?
If your Avaya Telephone has detected an IP Address conflict, verify the administration settings to identify any duplicate IP addresses.
Why the audio quality is poor on Avaya Telephone?
If your Avaya Telephone's audio quality is poor, try a different Call Quality setting under the Audio Parameters section. Check whether packet loss, or jitter delay is causing this problem, by eliminating or minimizing both. Verify which trunk is causing the echo, and check the trunk’s Trunk Termination parameter on the call server.
Why is HTTP/HTTPS script file ignored on Avaya Telephone?
If the HTTP/HTTPS script file is ignored or not used by your Avaya Telephone, verify the file names and path in the script file are accurately specified. Also, download a clean copy of the 96xxSupgrade.txt file from the Avaya support site and do not edit or rename it. Customize or change only the 46xxsettings file.
Why does Avaya Telephone volume fluctuate?
If you hear fluctuations in the volume level on your Avaya Telephone, especially with the speaker on, at the beginning of a call, or when the audio changes abruptly, try different on/off settings for the AGCHAND, AGCHEAD, and AGCSPKR parameters. The user has changed the Automatic Gain Control (AGC) or environmental acoustics are not consistent with the current audio settings.
Why are some settings ignored on Avaya Telephone?
If some settings in the settings file are being ignored on your Avaya Telephone, verify that customized settings are correctly spelled and formatted. Improper settings file administration.
Why is an application not available on my Avaya Telephone?
If an application or option is not available on your Avaya Telephone, and assuming the user is meant to have that application, verify the 46xxsettings script file is properly specified for your system, including case if your file server is UNIX or LINUX, and extension. Then, verify all the relevant parameters.
How to resolve subnet conflict on Avaya Telephone?
If your Avaya Telephone has a subnet conflict, administer an IP Address on the deskphone using static address or or administer network equipment to administer the deskphone appropriately, because the deskphone is not on the same VLAN subnet as the router.
General| Category | IP Phone |
|---|---|
| Ethernet Ports | 1 |
| Power over Ethernet | Yes |
| Headset Port | Yes |
| Speakerphone | Yes |
| Lines | 2 |
| Display | Monochrome |
| Power Source | Power over Ethernet |
| Supported Protocols | SIP |
To Next Page
