Avaya 9601 - Browser and WML Usage

Chapter 3: Answering a call
About this task
When you receive an incoming call, the phone selects the incoming call automatically. However, if
you are already on a call or if you receive more than one incoming call at a time, you might need to
select the call you want to answer manually. If you do not have the Go to Phone on Ringing option
enabled, you must press Phone to choose a line or view call options.
If you do not have the Go to Phone Screen on Ringing option enabled and if the phone does not
display the Phone screen, incoming calls display on the top line of the screen. You can press the
corresponding line button (LED) to answer the call.
Procedure
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset, or press Speaker, OK, or Answer to
answer the call using the speakerphone, or press Headset to answer using the headset.
• If you are on another call, from the Phone screen, scroll to the line with the incoming call
and press Answer or OK. The deskphone automatically answers the incoming call and
puts the previous call on hold.
• If you are on another call and the deskphone does not automatically display the incoming
call, from the Phone screen scroll to the line with the incoming call and press Answer or
OK. If you are on another call and the phone does automatically display the incoming call,
you can press Answer to automatically put the first call on hold when you answer the new
call. Also, you can press Ignore to automatically drop the first call when you answer the
new call.
• To automatically display the Phone screen when you receive an incoming call, set the
Phone Screen on Ringing option to Yes.
Note:
To automatically display the Phone screen when you receive an incoming call, set the
Phone Screen on Ringing option to Yes. For more information, see
Displaying the
Phone screen on receiving a call on page 17.
June 2014 Using Avaya 9601 IP Deskphone SIP 29
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