Create a Customized Content File
Issue 1 September 2008 19
2. Open the content.xml file. A screen similar to the example below displays.
3. Navigate to the label Concierge and replace this with Housekeeping.
4. Enter a new extension number of 40648. Edit the Dial attribute value of 40647 that was
previously used for Concierge to reflect the new Housekeeping extension.
5. Enter a new display in the DisplayLabel attribute value; Press OK to dial the
Housekeeper
6. Copy the HouseKeeping item and paste it into the content.xml document to create a new
menu item.
a. Rename Housekeeping to Help Desk
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