Chapter 6: Conference calls.................................................................................................. 24
Starting a conference............................................................................................................. 24
Starting a conference by joining two calls................................................................................ 24
Putting a conference on hold.................................................................................................. 25
Resuming a conference on hold............................................................................................. 25
Splitting a conference............................................................................................................ 25
Ending a conference.............................................................................................................. 25
Chapter 7: Call-related features............................................................................................. 27
Muting a call......................................................................................................................... 27
Unmuting a call..................................................................................................................... 27
Putting a call on hold............................................................................................................. 28
Resuming a call on hold......................................................................................................... 28
Chapter 8: Call history............................................................................................................ 29
Viewing the call history.......................................................................................................... 29
Deleting an entry from the call history..................................................................................... 29
Deleting all entries of a specific call type................................................................................. 30
Deleting all entries from the call history................................................................................... 30
Chapter 9: Voice mail............................................................................................................. 31
Retrieving a voice mail........................................................................................................... 31
Chapter 10: Contacts.............................................................................................................. 32
Adding a contact................................................................................................................... 32
Contact field descriptions....................................................................................................... 33
Adding a contact from the LDAP directory............................................................................... 33
Adding a contact from the call history...................................................................................... 34
Editing contact details............................................................................................................ 34
Searching a contact............................................................................................................... 35
Deleting a contact.................................................................................................................. 35
Deleting all contacts.............................................................................................................. 36
Adding a group...................................................................................................................... 36
Editing a group...................................................................................................................... 36
Deleting a group.................................................................................................................... 37
Chapter 11: Deskphone customization................................................................................. 38
Enabling Do Not Disturb......................................................................................................... 38
Disabling Do Not Disturb........................................................................................................ 39
Setting a ring tone................................................................................................................. 39
Setting the ring tone volume................................................................................................... 39
Setting the screen contrast..................................................................................................... 40
Setting a display language..................................................................................................... 40
Setting the date and time....................................................................................................... 40
Chapter 12: Deskphone diagnostics..................................................................................... 41
Performing audio check......................................................................................................... 41
Checking deskphone keys..................................................................................................... 41
Contents
March 2015 Using Avaya E129 SIP Deskphone 5
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