Avaya E129 - Default Chapter; Table of Contents

Contents
Chapter 1: Introduction............................................................................................................ 7
Purpose.................................................................................................................................. 7
Intended audience................................................................................................................... 7
Support.................................................................................................................................. 7
Related resources................................................................................................................... 7
Documentation.................................................................................................................. 7
Avaya Mentor Videos......................................................................................................... 8
Chapter 2: Getting started........................................................................................................ 9
Feature description.................................................................................................................. 9
Connection ports................................................................................................................... 10
Deskphone stand.................................................................................................................. 10
Attaching the stand.......................................................................................................... 11
Detaching the stand......................................................................................................... 11
Button layout......................................................................................................................... 12
Icons.................................................................................................................................... 13
Logging in to the deskphone.................................................................................................. 13
Logging out of the deskphone................................................................................................ 14
Locking the deskphone.......................................................................................................... 14
Unlocking the deskphone....................................................................................................... 14
Chapter 3: Outgoing calls...................................................................................................... 15
Making a call......................................................................................................................... 15
Moving between calls............................................................................................................ 15
Making a call using on-hook dialing......................................................................................... 15
Making a call when on another call......................................................................................... 16
Making a call using the phone book........................................................................................ 16
Making a call using the LDAP directory................................................................................... 16
Making a call using the call history.......................................................................................... 17
Redialing the last dialed number............................................................................................. 17
Making a call using off-hook autodialing.................................................................................. 18
Making an emergency call...................................................................................................... 18
Chapter 4: Incoming calls...................................................................................................... 19
Answering a call.................................................................................................................... 19
Rejecting a call...................................................................................................................... 19
Answering a call when on another call..................................................................................... 19
Making a blind call transfer..................................................................................................... 20
Making an attended call transfer............................................................................................. 20
Chapter 5: Call Forward......................................................................................................... 22
Activating Call Forward.......................................................................................................... 22
Deactivating Call Forward...................................................................................................... 23
4 Using Avaya E129 SIP Deskphone March 2015
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