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Avaya IP500 Installation
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15-601042 Issue 25i - (03 January 2013)
IP500/IP500 V2 Installation
IP Office 8.0
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 System Overview
7
IP Office 8.0 15-601042 Issue 25I (03 January
7
Additional Documentation
10
Equipment Availability
10
IP Office Modes
11
Overall Capacity
12
Hardware Support Summary
13
Feature Support Summary
15
Control Units
16
IP500 V2 System Components
17
IP500 Office System Components
19
Control Unit Cards
21
IP500 Base Cards
21
IP500 Trunk Cards
24
IP400 Trunk Cards
25
Other Cards
26
External Expansion Modules
27
IP500 External Expansion Modules
30
IP400 External Expansion Modules
32
Power Supplies and Cables
34
Power Supplies
34
Power Supply Cords
35
Power Supply Backup
36
Cabling and Cables
37
Grounding
39
Lightning Protection/Out-Of-Building Connections
40
Wall and Rack Mounting
41
Feature Keys and Licenses
43
IP Office Phones
44
Voip
46
Voice Compression Channels
47
Supported Country Locales
48
IP Office Software Applications
49
Voicemail Applications
51
Training
53
Web Sites
53
Emergency and Power Failure Ports
54
2 Installation Requirements
55
Environmental Requirements
56
Space Requirements
57
IP500 and IP500 V2 Control Units
58
External Expansion Modules
58
Wall Mounting
59
Rack Space Requirements
61
3 Administration Software
63
3. Administration Software
64
Administration Suite Applications
65
Installing the Admin Applications
65
Installer PC Connection
67
Starting IP Office Manager
68
Starting System Status
69
Starting Monitor
70
4 IP500 V2 Installation
71
4. IP500 V2 Installation
72
Tools and Equipment Required
73
Documentation
74
Unpacking
75
SD Card Preparation
76
Upgrade the Card Firmware
76
Creating a Configuration File
77
Adding a Pre-Built Configuration File
78
Adding a License File
79
Adding a 9600 Series Screen Saver File
79
Adding Music on Hold Files
79
IP500 Card Installation
80
IP500 Daughter Card Preparation
81
IP500 Legacy Card Preparation
82
IP500 Card Insertion
83
Wall Mounting
84
Wall Mounting Kit
85
Wall Mounting Kit V1
86
Rack Mounting
87
Connecting External Expansion Modules
89
Grounding
91
Network Connection
92
Starting the System
93
Checking the Leds
94
Changing the System to Standard Mode
96
Manually Changing the System to Standard Mode
96
Automating the Change to Standard Mode
97
Connecting Phones
98
Analog Phones
98
ETR Phones
98
DS Phones
98
TCM Phones
99
IP/SIP Phones
99
Default Buttons
99
5 Initial Configuration Using IP Office Manager
101
5. Initial Configuration Using IP Office
102
Entering Licenses
103
Setting the System Locale
104
Changing the IP Address Settings
105
Changing the Default Passwords
106
Extension Numbering
108
Disable Unused Trunks
110
Setting the Digital Trunk Clock Source
112
Setting the Trunk Prefixes
114
6 Additional Processes
117
Switching off an IP Office System
119
Additional Processes
119
Rebooting an IP Office System
121
Memory Card Removal
122
Memory Card Reinsertion
123
Changing Components
124
Swapping Extension Users
126
Upgrading the IP Office Software
127
Using the Upgrade Wizard
128
Using an SD Card
130
Upgrading 2400/5400 Phones
131
Out of Building Telephone Installations
133
DS Phones
134
Analog Phone Barrier Box
135
Rack Mounting Barrier Boxes
136
Using the External Output Port
137
Port Connection
137
So8 BRI Module
138
Example 1: ISDN Terminal
138
Example 2: Video Conference
139
Issue 25I (03 January
139
Snmp
141
Installing the IP Office MIB Files
142
Enabling SNMP and Polling Support
144
Enabling SNMP Trap Sending
144
Reset Button
145
AUX Button
145
DTE Port Maintenance
146
DTE Port Settings
146
Erasing the Configuration
147
Defaulting Security Settings
149
Erasing the Operational Firmware
150
7 SD Card Management
153
7. SD Card Management
154
Booting from the SD Cards
157
Creating an IP Office SD Card
159
Viewing the Card Contents
161
Backing up the System SD Card
162
Backing up the Primary Folder
162
Restore from the Backup Folder
163
Backing up to the Optional Card
164
Restoring from the Optional Card
165
Upgrading Card Software
167
Upgrading Remotely Using Manager
168
Upgrading the SD Card Locally
168
Upgrading Using an Optional SD Card
169
Removing SD Cards
170
Card Shutdown
170
Card Startup
171
System Shutdown
172
8 IP500 Basic Installation
175
IP500 Tools Required
176
IP500 Read the Documentation
177
IP500 Unpacking
178
IP500 Card Installation
179
IP500 Daughter Card Preparation
180
IP500 Legacy Card Preparation
181
IP500 Card Insertion
182
Inserting the Feature Key
183
Applying Power
184
Check the CPU LED
186
Upgrading the Core Software
187
Receiving the Configuration
188
Adding Licences
189
Adding External Expansion Modules
190
Rack Mounting
192
Wall Mounting
194
Wall Mounting Kit V2
195
Wall Mounting Kit V1
196
Grounding
197
9 System Components
199
9. System Components
200
IP500 V2 Control Unit
201
IP500 Control Unit
204
IP500 Base Cards
207
4-Port Expansion Card
210
Analog Phone
211
ATM Combination Card
212
BRI Combination Card
213
C110 Unified Communications Module
214
Digital Station
216
ETR6 Card
217
Legacy Card Carrier
218
TCM8 Digital Station
219
VCM
220
IP500 Trunk Daughter Cards
222
Analog Trunk Card
223
BRI Trunk Cards
224
PRI Trunk Cards
225
IP500 Expansion Modules
226
Analog Trunk 16
228
Bri So8
230
Digital Station 16/30
232
Digital Station 16A/30A
234
Phone
237
Feature Keys
239
IP500 V2 System SD Cards
239
IP500 Smart Card
241
IP400 Trunk Cards
242
Analog Trunk Card Uni (ATM4U)
243
Analog Trunk Cards (ATM4)
244
BRI Trunk Cards
244
T1 PRI Trunk Cards
245
E1 PRI Trunk Cards
245
E1R2 PRI Trunk Cards
246
IP400 Internal Cards
247
Embedded Voicemail Memory Cards
247
Voice Compression Modules
248
IP400 Expansion Modules
249
Analog Trunk 16
251
Digital Station V2
253
Digital Station
255
Phone V2
257
Phone
259
So8
261
Mounting Kits
263
IP500 Wall Mounting Kits
263
IP500 Rack Mounting Kit
264
IP400 Rack Mounting Kit
264
Barrier Box Rack Mounting Kit
264
Phones
265
Issue 25I (03 January
266
9611G
314
9620L, 9620C
315
9621G
317
9630G
318
9640, 9640G
320
9641G
322
9650, 9650C
323
Audio Conferencing Unit
325
Etr 6, Etr 6D
326
Etr 18, Etr 18D
327
Etr 34D
328
M7100
329
M7100N
329
M7208
330
M7208N
330
M7310
331
M7310N
331
M7324
332
M7324N
332
T7000
333
T7100
333
T7208
334
T7316
335
T7316E
336
T7406, T7406E
337
T3 Classic
338
T3 Comfort
339
T3 Compact
340
Phone Add-Ons
341
Rim
342
Bm32
344
Dbm32
345
Eu24
346
Eu24Bl
347
KLM Module
348
Smb24
349
T3 Dss
350
T7316E KEM
351
Xm24
352
Ancilliary Systems
353
Digitial Mobility Solution
353
Dect R4
354
Applications
355
IP Office Application Server
355
Contactstore
357
Customer Call Reporter
358
Manager
359
Monitor
360
One-X Portal for IP Office
361
Phone Manager
362
Softconsole
364
Softphone
365
System Status Application (SSA)
366
Tapi
367
Voicemail Pro
368
Single Windows Server Support
370
IP Office Ports
371
Operating System Summary
374
Physical Ports
375
Cables
376
ANALOG Port
378
AUDIO Port
378
BRI Port (So)
379
BRI Port (To)
380
DC I/P Port
381
DS Ports (RJ45)
381
EF Port
382
RS232 DTE Port
382
ETR Port
383
EXPANSION Port
384
EXT O/P Port
384
LAN Port
385
PF Port
386
PHONE (POT) Port
387
PRI Port
389
TCM Port (RJ21)
390
Licences
391
System Edition Licenses
392
Upgrade Licenses
393
Trunk Licensing
394
Telephone/Endpoint Licenses
395
User Licenses
396
Voicemail Pro Licenses
399
Customer Call Reporter Licenses
402
Issue 25I (03 January
403
Trial Licenses
405
Other Licenses
406
Taa
406
10 Safety Statements
407
Lithium Batteries
408
Lightning Protection/Hazard Symbols
408
Trunk Interface Modules
409
Further Information and Product Updates
410
Port Safety Classification
410
EMC Directive
411
Regulatory Instructions for Use
412
Australia
412
Canada
412
China
413
European Union
414
New Zealand
414
FCC Notification
415
Compliance with FCC Rules
417
Index
419
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Avaya IP500 Specifications
General
Headset Port
Yes
Speakerphone
Yes
Protocols
H.323, SIP
Voice Codecs
G.711, G.729
Power over Ethernet (PoE)
802.3af
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