EasyManua.ls Logo

Avaya IP500 V2 User Manual

Avaya IP500 V2
442 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
15-601042 Issue 28c - (19 August 2013)
Installing IP500/IP500 V2
IP Office 9.0

Table of Contents

Other manuals for Avaya IP500 V2

Question and Answer IconNeed help?

Do you have a question about the Avaya IP500 V2 and is the answer not in the manual?

Avaya IP500 V2 Specifications

General IconGeneral
Full duplexYes
Data transfer rate0.1 Gbit/s
Ethernet LAN (RJ-45) ports2
Input voltage100 - 240 V
Input frequency50/60 Hz

Summary

IP Office System Overview

Additional Documentation

Details on components outside basic system installation, requiring separate documentation for proper setup and configuration.

IP Office Modes

Explains the different operating modes supported by IP500 V2 control units, including Standard and Basic Editions.

Control Units

Describes the base of an IP Office system, the control unit, and its customization options with base cards and daughter cards.

IP500 V2 System Components

Details the typical components of an IP Office system based on an IP500 V2 control unit.

IP500 Base Cards

Describes the IP500 base cards that fit into the control unit's slots for adding ports and resources.

IP500 Trunk Cards

Details IP500 trunk cards that can be fitted to base cards to support trunk connections.

IP400 Trunk Cards

Describes IP400 trunk cards that can be used with IP500 and IP500 V2 control units via a Legacy Card Carrier.

External Expansion Modules

Information on external expansion modules used to add additional ports to IP Office systems.

Power Supplies and Cables

Covers the power supply units and cables required for IP Office control units and expansion modules.

Wall and Rack Mounting

Details on mounting IP Office control units and expansion modules using optional kits.

Feature Keys and Licenses

Explains the requirement for feature keys and how licenses are entered and managed in the IP Office configuration.

IP Office Phones

Lists the supported IP Office phones and phone add-ons, with availability potentially depending on location.

VoIP

Discusses the converged telephony system, combining PABX and IP data systems, and factors for VoIP operation.

Voice Compression Channels

Explains the use of voice compression channels for converting audio codecs between IP and non-IP devices.

Supported Country Locales

Lists the country locales supported by IP Office standard modes, which affect system settings and prompts.

IP Office Software Applications

Details the IP Office applications available on DVDs, covering administration and user applications.

Programming Applications

Describes applications used to program and maintain IP Office systems, typically running on a PC.

User Applications

Covers applications that operate in parallel with user telephones, such as one-X Portal and SoftConsole.

Voicemail Applications

Details applications for recording and playing voicemail messages, including Embedded Voicemail and Voicemail Pro.

Call Logging Applications

Discusses third-party applications for call logging and accounting, supported by an SMDR output.

Call Center Applications

Details applications for call center management, such as Customer Call Reporter.

CTI Applications

Covers CTI applications like TAPILink Pro and TAPI WAV driver for voice processing.

Training

Information on Avaya University training courses for IP Office and associated applications.

Web Sites

Provides a list of Avaya and third-party web sites for supporting IP Office information.

Emergency and Power Failure Ports

Details the two types of analog extension power failure ports and their functionality during power loss.

Installation Requirements

Environmental Requirements

Specifies the environmental conditions required for the planned location of an IP Office system installation.

Space Requirements

Details the installation space requirements for IP Office control units and modules, including clearance.

Wall Mounting

Additional requirements for wall mounting IP Office units, emphasizing surface preparation and kit usage.

Rack Space Requirements

Covers rack mounting requirements for IP Office control units and expansion modules, including slot space.

Administration Software

IP Office Web Manager

Describes accessing the IP Office system via web browser for maintenance and basic configuration.

Installing the Admin Applications

Details the IP Office Administration suite, including required applications and PC specifications for installation.

Installer PC Connection

Explains how to connect an installation PC directly to the IP Office control unit for configuration.

Starting IP Office Manager

Provides instructions on how to start and connect to the IP Office system using IP Office Manager.

Starting System Status Application

Guides on how to start the System Status Application for inspecting system status and viewing alarms.

Starting System Monitor

Details how to start System Monitor for detailed activity tracing and troubleshooting.

IP500 V2 Installation

Tools and Equipment Required

Lists the general tools and additional equipment needed for IP500 V2 installation.

Documentation

Emphasizes reading the manual and other installation documentation before starting.

SD Card Preparation

Covers actions to perform on the System SD card prior to installation for pre-configuring the system.

IP500 Card Installation

Details the process of fitting IP500 base cards and trunk daughter cards into the control unit.

Wall Mounting

Instructions for wall mounting IP500, IP500 V2 control units, and expansion modules using specific kits.

Rack Mounting

Guidelines for rack mounting IP Office control units and expansion modules into standard 19" rack systems.

Connecting External Expansion Modules

Procedure for connecting external expansion modules to the IP Office control unit before applying power.

Grounding

Explains the importance of grounding connections for IP Office control units and expansion modules.

Network Connection

Details how a new IP Office system determines its IP address and DHCP mode settings.

Starting the System

Outlines the process of starting the system, inserting the SD card, and powering up.

Connecting Phones

Describes connecting analog, ETR, and DS phones to the IP Office system.

Initial Configuration Using IP Office Manager

Entering Licenses

Guide on how to enter license keys into the IP Office configuration to activate features.

Setting the System Locale

Explains how to set the system locale, affecting trunk settings, phone displays, and voicemail prompts.

Changing the IP Address Settings

Details on how to change the IP address and DHCP mode settings for the IP Office system.

Changing the Default Passwords

Instructions on changing default passwords for configuration access to enhance system security.

Extension Numbering

Covers changing extension numbers for all users or individual users on IP Office standard mode systems.

Disable Unused Trunks

Explains how to disable unused trunks or trunk channels to prevent issues with outgoing calls.

Setting the Digital Trunk Clock Source

Details on setting the digital trunk clock source for synchronization of call signalling.

Setting the Trunk Prefixes

Covers setting trunk prefixes for outgoing calls and how they are used for incoming call routing.

DS16B/30B Port Mode Selection

Describes how to set the port mode for DS16B/30B modules to support DS phone or TCM phone ports.

On-Boarding

On-Boarding

Process to register an IP500 V2 system for remote support and maintenance via IP Office Web Manager.

SD Card Management

System SD Card

Details the mandatory System SD card for IP Office firmware, configuration, and Embedded Voicemail.

Optional SD Card

Describes the optional SD card slot for maintenance actions, software upgrades, or backups.

Card Specification

Specifies requirements for non-Avaya SD cards used in the Optional SD slot.

Booting from the SD Cards

Explains the process of booting the IP500 V2 control unit using firmware files from SD cards or non-volatile memory.

Creating an IP Office SD Card

Describes the process of formatting and creating an IP Office SD card for system use.

Viewing the Card Contents

How to view the folders and files on the System SD card and Optional SD card using IP Office Manager.

Backing Up to the Backup Folder

Details the process of copying the /primary folder contents to the /backup folder on the System SD card.

Restoring from the Backup Folder

Explains how to copy contents from the /backup folder to the /primary folder on the System SD card.

Backing Up to the Optional SD Card

Describes copying all files from the System SD card to the Optional SD card, overwriting existing files.

Restoring a Configuration from an Optional Card

Process to copy configuration and license files from the Optional SD card to the System SD card.

Loading Software from an Optional SD Card

Details copying software files from the Optional SD card to the System SD card, excluding configuration and license files.

Memory Card Shutdown/Removal

Procedure for safely shutting down and removing memory cards from a running IP Office system.

Additional Processes

Switching Off a System

Describes the correct procedure for shutting down an IP Office system for maintenance.

Rebooting a System

Explains how to restart the system using IP Office Manager, Reset button, or a system phone.

Changing Components

Details processes for replacing, adding, or removing components like cards and expansion modules.

Defaulting the Configuration

Processes to erase configuration and security settings, restarting the system with default settings.

Defaulting Security Settings

Instructions for resetting system security settings, including service user accounts.

Loading a Configuration

Procedures for replacing the existing system configuration with a new prepared configuration.

Upgrading systems

Methods for upgrading the system to a new release of IP Office core software using various tools.

Out of Building Telephone Installations

Supported scenarios for connecting wired extensions outside the main building, requiring protection.

Using the External Output Port

Details on using the EXT O/P port for controlling external relay systems like door entry switches.

SNMP

Information on SNMP for network monitoring and management of IP Office devices.

Reset Button

Explains the function of the Reset button for pausing startup or erasing configuration/software.

RS232 Port Maintenance

Describes using the RS232 port for system maintenance processes like configuration and security defaulting.

Erasing the Core Software

Procedures for erasing the control unit's core software, which involves BOOTP requests for new firmware.

IP500 Basic Installation

IP500 Tools Required

Lists the general tools and additional equipment needed for IP500 basic installation.

IP500 Read the Documentation

Emphasizes reading all relevant documentation, including technical bulletins and web resources.

IP500 Unpacking

Procedure for unpacking equipment, checking for damage, and verifying parts delivery.

IP500 Card Installation

Details the process of installing IP500 base cards and trunk daughter cards into the control unit.

IP500 Daughter Card Preparation

Describes preparing IP500 trunk daughter cards for fitting onto IP500 base cards.

IP500 Legacy Card Preparation

Explains how to prepare IP400 cards for use with the IP500 Legacy Card Carrier.

IP500 Card Insertion

Step-by-step guide for inserting prepared IP500 base cards into the control unit slots.

Inserting the Feature Key

Instructions for inserting the mandatory smart card feature key dongle into the IP500 control unit.

Applying Power

Procedure for powering up the IP Office control unit to its default configuration state.

Check the CPU LED

Describes the normal power-on sequence for the CPU LED and troubleshooting error indications.

Upgrading the Core Software

Guide on upgrading the IP500 control unit to the required level of IP Office software.

Receiving the Configuration

Process for receiving a configuration from an IP Office system running IP Office 3.2 or higher software.

Adding Licences

Details on adding license keys individually or importing a License.csv file into the configuration.

Adding External Expansion Modules

Procedure for connecting external expansion modules to the IP Office control unit and restarting the system.

Rack Mounting

Guidelines for rack mounting IP Office control units and expansion modules into standard 19" rack systems.

Wall Mounting

Instructions for wall mounting IP500, IP500 V2 control units, and expansion modules using specific kits.

System Components

IP500 V2 Control Unit

Details the features, capacity, and specifications of the IP500 V2 control unit.

IP500 Base Cards

Describes the IP500 base cards that fit into the control unit's slots for adding ports and resources.

IP500 Trunk Daughter Cards

Details the IP500 trunk daughter cards that attach to base cards for trunk connections.

IP500 External Expansion Modules

Information on IP500 external expansion modules supported by IP Office Release 9.0.

Feature Keys

Explains the role of feature keys, including SD cards and smart cards, for system operation and licensing.

IP400 Trunk Cards

Describes IP400 trunk cards that can be used with IP500 and IP500 V2 units via a Legacy Card Carrier.

IP400 Internal Cards

Details IP400 internal cards like Embedded Voicemail Memory Cards and Voice Compression Modules.

IP400 Expansion Modules

Information on IP400 external expansion modules supported by IP Office Release 9.0.

Phones

Lists the supported IP Office phones and their features, including fixed function keys and variants.

Phone Add-Ons

Details various phone add-on modules like button modules, power supplies, and interface modules.

Ancilliary Systems

Outlines requirements for various IP Office applications, with references to specific installation manuals.

Applications

Provides outlines of IP Office applications and their PC requirements.

Physical Ports

Describes the different port types found on IP Office systems, including their function and connection details.

Licenses

Covers current licenses used by IP500 and IP500 V2 systems, including status, types, and examples.

Hardware Software Compatibility

Summarizes the hardware components supported across different IP Office core software releases.

Safety Statements

Lithium Batteries

Information regarding the lithium battery fitted to the real-time clock, including replacement warnings.

Lightning Protection/Hazard Symbols

Details lightning protectors, hazard symbols, and precautions for installing telephone equipment.

Trunk Interface Modules

Specifies the trunk interface card types that must be fitted in IP Office control units for approval validation.

Further Information and Product Updates

Guidance on obtaining further information and product updates from Avaya resources.

Port Safety Classification

Classifies Avaya IP Office system ports and their safety ratings, including SELV and TNV types.

EMC Directive

Details compliance with EMC Directive and potential radio interference in domestic environments.

Regulatory Instructions for Use

Provides regulatory instructions for use in Australia, Canada, China, European Union, and New Zealand.

FCC Notification

FCC compliance information, including product identifiers, REN usage, and means of connection.

Compliance with FCC Rules

Details transmit and receive gain settings for PRI/T1 and Analog ports, emphasizing qualified personnel adjustment.

Related product manuals