Avaya IP500 V2 - Customer Call Reporter

Installing IP500/IP500 V2 Page 372
15-601042 Issue 28c (19 August 2013)IP Office 9.0
10.14.3 Customer Call Reporter
· Customer Call Reporter
This application is installed on a server PC connected to the IP Office. Users access the application from their PC
using a web browser. The application obtains data about the calls handled by CCR agents and groups from the IP
Office system and stores that data in an MS-SQL database. It can support up to 150 agents and 75 supervisors.
Details
DVD
IP Office Release 9.0 User/Admin DVD Set (2) (700506051) (Disk 2)
License
See Customer Call Reporter Licenses .
Languages
Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.
PC Requirements
Minimum Server PC Requirements
RAM
2GB
Hard Disk Free Space
30GB
Processor:
- Pentium
Intel Pentium D945 Dual Core
- Celeron
Not tested.
- AMD
AMD Athlon 64 4000+.
User PC Requirements
Web Browser
· Google Chrome
· Internet Explorer 8.
· Internet Explorer 9.
· Mozilla Firefox 16/17.
· Safari 6.0.
Operating System Support
Server OS:
2003 Server
2008 R2 Server
2012 Server
Client OS:
XP Professional
Vista
Windows 7
Windows 8
372
412