Licenses can be added individually to the IP Office's configuration. However the licence key file provided by Avaya from
their license ordering web site generates a License.csv file containing all the ordered licenses. That file can be imported
into the configuration.
Parts and Equipment Required
· o License Keys Documentation
Ensure that the Feature Key dongle serial number used to generate the license keys matches that of the Feature
Key dongle installed and that all the licenses required have been included.
Importing a License.csv File
1.
Copy the License.csv file to the IP Office Manager PC.
2.
Start IP Office Manager and receive the IP Office system's configuration.
3.
Select File | Import/Export | Import... .
4.
Click the button next to Look In and browse to and select the folder containing the license file.
5.
The file should be listed as Available along with an indication of the number of licenses it contains. Select the check
box next to the file name and then clock OK.
6.
Click on to send the configuration back to the IP Office.
7.
Use IP Office Manager to receive the configuration again and check that the status of the licenses. They should now
be Valid.
Manually Adding Licenses
Use this process to individually copy and paste license keys into the configuration. Cutting and pasting removes any errors
that may be caused by the incorrect typing of any license key.
1.
Start IP Office Manager and receive the IP Office system's configuration.
2.
Select License.
3.
To add a license, click and select License. Enter the new license and click OK.
4.
The Status of the new license should show Unknown and name the license as expected. If its Status is Unknown
and name Invalid, the most likely cause is incorrect entry of the license key characters.
5.
Repeat the process for any other licences
6.
Click on to send the configuration back to the IP Office.
7.
Use IP Office Manager to receive the configuration again and check that the status of the licenses. They should now
be Valid.
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