IP500/IP500 V2 Installation Page 70
15-601042 Issue 25i (03 January 2013)IP Office 8.0
3.1.5 Starting Monitor
IP Office Monitor (also know as System Monitor) is a tool that can show all activity
on the IP Office system in great detail. As a consequence, interpretation of
Monitor traces requires a high-level of data and telephony protocol knowledge.
However, all IP Office installers and maintainers must understand how to run
Monitor when necessary as Avaya may request copies of Monitor traces to resolve
support issues.
Requirements
· o IP Office Administration PC
A Windows PC with the IP Office Administrator Application suite installed
.
· o LAN Cable
1.
Select Start | Programs | IP Office | Monitor.
2.
If System Monitor has been run before it will attempt to connect with the system which it monitored previously. If
otherwise or you want to monitor a different system use the steps below.
3.
Select File | Select Unit.
4.
Enter the IP Office IP address and password of the IP Office Control Unit you want to monitor.
· Using IP Office Manager it is possible to set a specific System Monitor Password for System Monitor access
to an IP Office system. If the IP Office doesn't have a System Monitor Password set, System Monitor uses
the IP Office's System Password. The System Monitor Password and System Password are both set within the
IP Office system security settings.
· For an IP Office system, ensure that the Control Unit Type is set to IP Office.
5.
Click OK.
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