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Avaya IP500 - Call Management Features; Placing Calls on Hold and Retrieving; Transferring Calls

Avaya IP500
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V11
4
REDIAL Last Number Redial
Without lifting the handset, Press Redial Twice, then lift handset
OR
Scroll through the last 10 numbers dialed:
Press Redial
Press Arrow Keys to scroll through the last 10 numbers
Press the soft key beside the number on the screen to dial
CALLER ID The log can store up to 48 entries for both incoming & outgoing caller ID.
NOTE: This must be activated by your service provider e.g. Telstra
Press the second Soft Key for Log on the menu on the screen
Then Press the Soft Key for one of the following options:
- Missed Calls
- Incoming Answered Calls
- Outgoing Calls
- More to display a second menu for All Calls
Press the arrows to display further pages of entries
Press the Soft Key option to Call, Delete, Save or Done/Exit to exit.
HOLD To place an outside call on Hold:
Press the HOLD button
The symbol will change next to the call appearance key
To pick up the outside call again:
Press the Call Appearance Key next to the screen
TRANSFER To transfer an incoming call to another extension:
Press Transfer
Dial Extension number
Announce call
Press the Transfer key again
Hang Up
TRANSFERRING
CALLS OFFSITE
Whilst on the first call press Transfer
Dial the offsite/external telephone number
Announce the call
Press Transfer then hang up
All manuals and user guides at all-guides.com

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