F
failover ............................................................................... 159
feature
call transfer ................................................................... 83
feature overview .................................................................118
features
accessing features ........................................................63
advanced ...................................................................... 63
Anonymous Call Block ..................................................66
call forward ............................................................. 54–56
Call Waiting ...................................................................
85
parking a call ................................................................ 80
field description
BroadWorks Mobility .....................................................72
Mobile identity alerting ..................................................74
finding content on documentation center ...........................162
Flexible Seating
icons ............................................................................. 89
logging in ...................................................................... 89
logging out .................................................................... 90
overview ....................................................................... 89
G
getting started
login .............................................................................. 23
Group paging
overview ....................................................................... 90
Group park
parking a call ................................................................ 81
H
handset
AGC ............................................................................143
hearing aid compatibility ............................................. 148
profile ..........................................................................148
headset
AGC ............................................................................143
mic level ......................................................................147
profile setting .............................................................. 148
headset profile ................................................................... 147
hold
putting a conference call on hold ..................................61
I
icons
Anywhere and Mobility ................................................. 75
Call forward .................................................................. 54
Call Park ....................................................................... 78
DND ..............................................................................53
phone icons ..................................................................
31
identifying
device type ................................................................... 22
ignoring
incoming calls ............................................................... 35
incoming call
audio alert .....................................................................34
decline .......................................................................... 35
priority alerting .............................................................. 85
setting a ringtone ........................................................ 149
visual alert ....................................................................
34
incoming calls
Auto Answer ................................................................. 88
do not disturb ................................................................52
enabling call forward ...............................................54–56
send all calls ................................................................. 52
Initiating
call trace ..................................................................... 126
customer originated trace ........................................... 126
L
layout ................................................................................... 16
LDAP Directory
contacts .................................................................. 50, 51
overview ....................................................................... 50
Line keys ..............................................................................30
local contacts
details ........................................................................... 46
locations
BroadWorks Anywhere .................................................68
lock
unlock ........................................................................... 23
log
calls .............................................................................. 57
encryption ..................................................................... 57
logging out of your phone ............................................ 23, 122
login
agent ...................................................................122, 126
BroadWorks call center ...............................................122
Logout
agent ...........................................................................126
M
main menu
language .....................................................................151
Main menu ........................................................................... 30
making a call
auto-dial ........................................................................37
dial mode ...................................................................... 37
manual dial ................................................................... 37
recents ..........................................................................57
using the dial mode ......................................................
37
managing calendar .............................................................. 75
messages
visual alerting ..............................................................135
Multicast Paging
overview ....................................................................... 92
sending a multicast page ..............................................92
Index
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 168
Comments on this document? infodev@avaya.com