Avaya J169 - Forwarding Call When Busy; Forwarding Unanswered Calls

Forwarding call when busy
About this task
Forward incoming calls to a specified number if you are busy on another call.
Before you begin
Ensure that the administrator enabled the call forwarding feature.
Procedure
1. Press Main menu.
2.
Scroll to
Features, and press one of the following:
• Select
• OK
• The corresponding line key
3. Scroll to Call forward busy feature, and press one of the following:
• Enable
• OK
4. In the Destination field, enter the call forwarding number.
5. Press Enter.
Forwarding unanswered calls
About this task
Forward incoming calls that are not answered at the primary number to a specific call forwarding
number.
Before you begin
Ensure that the administrator enabled the call forwarding feature.
Procedure
1. Press
Main menu.
2. Scroll to Features, and press one of the following:
• Select
• OK
• The corresponding line key
3. Scroll to the Call forward-NA feature, and press one of the following:
• Config
Advanced features
July 2020 Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
™
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