Before you begin
Make sure your system administrator has enabled this feature on your phone and has assigned at
least one extension line to you.
Procedure
1.
Press
Main menu.
2. Navigate to Settings > Phone > Alerting on calls.
3. Scroll to Shared lines and press Select.
4. Scroll to the shared line you want to set up and press Select
5. To set up the indication type, scroll to Incoming indication and toggle one of the following:
• Audible — the phone plays a ringtone when there is an incoming call on a shared line.
• Visual — the phone displays a pop-up message when there is an incoming call on a
shared line.
• Both — the phone uses both indication types.
• None — the phone does not alert you about incoming calls on this shared line.
• Default — the phone uses the administrator set value.
6. Scroll to Indication delay.
7. Enter the number of seconds for incoming call alert delay.
8. Press Save to save your settings.
9. (Optional) Press Cancel to revert to default settings.
Retrieving a call from remote hold
About this task
Retrieve a call that is on hold on another phone on an extension which you are sharing. These
calls are identified by the On-hold icon
Before you begin
Ensure that you are assigned a shared extension.
Procedure
1. Scroll to the shared line.
2. Press Pickup.
3. (Optional) Press the corresponding line key beside the held call that is on hold on the
other phone.
Advanced features
July 2020 Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
™
54
Comments on this document? infodev@avaya.com
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