Contents
Chapter 1: Introduction to 9621G and 9641G deskphones.............................................
7
Overview...................................................................................................................................................
7
Scrolling and navigation............................................................................................................................
10
About icons...............................................................................................................................................
10
Administrative messages..........................................................................................................................
15
Adjustable stand and display screen........................................................................................................
15
Using the On-screen Keyboard.................................................................................................................
16
Cleaning the screen..................................................................................................................................
17
Viewing Network Information....................................................................................................................
18
Ringing on wireless headsets...................................................................................................................
18
Chapter 2: The Home Screen.............................................................................................
19
Settings menu...........................................................................................................................................
20
Call Settings.....................................................................................................................................
21
Application Settings..........................................................................................................................
27
Screen & Sound Options..................................................................................................................
29
Advanced Options............................................................................................................................
33
Browser.....................................................................................................................................................
35
Chapter 3: About Features.................................................................................................
37
Using the Features menu..........................................................................................................................
37
Feature Table............................................................................................................................................
37
Calling a person from the directory...........................................................................................................
38
Configuring simultaneous ringing for multiple phones using EC500.........................................................
39
Chapter 4: Answering a call...............................................................................................
41
Chapter 5: Making a call.....................................................................................................
43
Making an emergency call........................................................................................................................
43
Clearing a number.....................................................................................................................................
44
Redialing a number...................................................................................................................................
44
Making a call using edit dialing.................................................................................................................
44
Calling a person from the contacts list......................................................................................................
45
Calling a person from the call history........................................................................................................
45
Making a call using a Click to dial link.......................................................................................................
46
Chapter 6: Standard Call-Related Features......................................................................
47
Muting a call..............................................................................................................................................
47
Putting a call on hold.................................................................................................................................
47
Transferring a Call.....................................................................................................................................
48
Using the conference feature....................................................................................................................
48
Setting up a conference call.............................................................................................................
48
Adding a person on hold to a conference call..................................................................................
49
Putting a conference call on hold.....................................................................................................
49
Muting a person on a conference call..............................................................................................
49
Dropping a person from a conference call.......................................................................................
50
About forwarding calls...............................................................................................................................
50
Send All Calls...................................................................................................................................
50
Forwarding calls...............................................................................................................................
51
Avaya one-X
®
Deskphone H.323 9621G and 9641G User Guide December 2012 5
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