Chapter 9: Call History
The History screen provides a list of recent calls, with information about call disposition such as missed,
answered, or outgoing with the caller name and number, call time, and call duration.
Note:
The caller number is displayed only if available.
Call History also shows bridged calls and the number of missed calls from a given calling number. If you
are a member of a call pickup group, any calls you picked up for another person or you missed and were
answered by someone else in your pickup group are shown with a Forwarding icon. Using this feature,
you can review details of the type of call pickup. When you have one or more missed calls, the History
button illuminates and the Missed Calls icon and the top line displays the number of missed calls. To call
a person listed in your Call History, see
Calling a person from the call history on page 45.
Viewing the call history
Procedure
1. Press History.
You can go to the top of the list by pressing History again.
2. If you want to see a different list, touch the applicable icon at the upper right
representing answered, outgoing, or missed calls.
3. Scroll up or down to view the entries on the list.
Viewing call history details
Procedure
1. Press History.
2. If you want to see a different list, touch the icon at the upper right representing the
list you want to view.
3. If you don't see the call whose details you want to review, use the scroll bar to find
it.
Avaya one-X
®
Deskphone H.323 9621G and 9641G User Guide December 2012 61
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