7 If Something Doesn’t Work
Tip/Ring Device Problems 97
Quick Reference Guide
Tip/Ring Device Problems
Tip/Ring Device Problems
Problem... Check this...
Tip/ring device does not
answer
Device does not recognize the distinctive ringing
pattern used by the system. Set Distinctive Ring
(#308) for that extension to Not Active.
Tip/ring device does not
dial out properly
Device does not recognize the intercom dial tone
generated by the system. Change the setting for
Intercom Dial Tone (#309) for that extension to
Machine.
Call records wrap on
SMDR printout
SMDR Talk Time (#611) is set to Active and SMDR
Output Format (#610) is set to 24 digits; the length of
the fields is greater than the 80 characters supported
by the printer.
Reduce the font size, or increase the characters-
per-inch setting for the printer.
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