Troubleshooting 6-1
TROUBLESHOOTING
This chapter explains how to adjust print quality and contains basic troubleshooting
information.
If you need to call Technical Support, print a test label first. See “Printing a Test Label” in
Chapter 1 for more information.
Adjusting the Print Quality
Many factors impact print quality: type of supplies, print speed, print contrast, and the
type of printer application. The printer supports both thermal transfer and thermal direct
supplies. The type of supply should match the printer’s application.
♦ Use premium supplies if you want to print at high speeds.
♦ Select the print speed based on desired throughput and print quality. If print quality is
more important, reduce the print speed. A lower print speed increases the print
quality of labels. If throughput is more important, increase the print speed.
♦ If the print quality is too light or too dark, adjust the print contrast or the printhead
pressure dials.
Setting the Print Contrast
Having the correct print contrast setting is important because it affects how well your bar
codes scan and how long your printhead lasts.
To change the print contrast:
1. Press MENU.
2. Press or until you see SETUP. Press SELECT.
Your System Administrator may limit access to this menu to prevent setup or
script changes. If password protection is turned on, you see "Enter Password"
when you try to access the setup (or scripts) menu. Get the password from your
System Administrator to continue.
3. Press or until you see CONTRAST. Press SELECT.
4. Press CHANGE. The current setting is shown.
SETUP
← Contrast →
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1 SET CANCEL
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