Troubleshooting 6-5
Error Messages
Contact your System Administrator if you cannot clear an error
or you see an error not listed below.
Many of these errors require action by your System
Administrator.
Error Action
411 Make sure the printer’s communication values match those at the host.
614 Portion of field off tag or check for invalid characters in the data packets.
Check with your System Administrator.
616 A bar code on the label did not print (dot shifting failed). Check with your
System Administrator or check/replace the printhead.
703
704
Check/load supply.
The printer’s supply type must match the loaded supply.
For example, the printer is set for die cut supply, but black mark supply is
loaded.
741
743
Check supply loading and the settings in the Monarch® RFID Printer Setup
Utility.
750 Turn off the printer to let the printhead cool down.
751
752
753
Check/load supply.
Press ENTER to continue printing.
Clean sensor.
754 Check/load ribbon. Press ENTER to continue printing.
755 Close the printhead to continue.
756 Load supply. Press ENTER to continue printing.
758 Check for a label jam, clear the supply path, or reload supplies. This error
may occur if you remove a label too quickly in the on-demand mode.
763 Waiting to dispense label. Press FEED.
765
768
Check/replace the printhead. Press ENTER to continue.
785
786
Remove the liner from the take-up core. Reload supply for liner take-up.
Press ENTER to continue.
Note: If the above actions do not clear the error, turn off the printer, wait several
seconds and then turn on the printer.
ENTER ESCAPE
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