AVIRE RATH SmartCommand 3200S - Factory Reset; Call Commander Operating Instructions

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Factory Reset
Performing a factory reset on the system will remove all conguration done in the Conguration
software and take the system back to factory defaults. To perform a reset perform the following:
1. While in the Conguration Software click Settings in the bottom left corner.
2. Click the Factory Reset button.
3. When the pop-up appears asking “Are you sure you want to perform a factory reset?” click
Yes.
4. The BOSS controller and system will power down and re-boot. Wait until system fully boots
before reconguring the system.
NOTE: It is recommended to close the conguration software and restart if performing a reset.
Call Commander Operating Instructions
Answering a call at the Call Commander:
1. When the Call Commander is ringing, either lift the handset, press the Hands-Free, or
Select button to answer the current highlighted call.
2. If multiple calls are coming in, press the Hold button to put the original call on hold. After
putting the original call on hold, use the Scroll Up or Down button as required to scroll to
the next desired call, then press the Select button. Repeat for any incoming calls.
3. To hang up the existing call, press the Disconnect Internal button or hang up the handset.
4. After disconnecting internal call, use the scroll up or scroll down button to assign the call as
“Urgent” or “Not Urgent”, then press the Select button.
NOTE: It is recommended in an emergency situation to have high-tra󰀩c areas assigned as
“Urgent”.
5. Repeat the steps above until all calls have been answered and the handset has been hung
up if utilized.
In accordance with NFPA 72, the Call Commander has the ability to assign a call as “Urgent”
or “Not Urgent”. Calls tagged as “Urgent” will have the highest prioritization after any
unanswered calls. Calls are grouped within the call queue in the following order: not yet
handled, urgent, non-urgent. Within each of those three groupings, calls are listed in the
order in which they were placed. A call from a call box tagged as urgent would therefore
only appear at the top of the queue if all of the other calls still in the queue were from call
boxes tagges as non-urgent.