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We recommend that you obtain your cards from a BadgePass dealer. Use of cards obtained elsewhere may adversely affect print quality and/or damage the
print head.
Poor print quality
Small blemishes on the card
Horizontal white lines
Blurred image
• The card surface may be dirty.
Check that your cards are perfectly clean. Use new cards.
• Cleaning roller or print head clogged.
Run a cleaning cycle.
• The ribbon is not correctly fitted.
Check that there are no wrinkles on the ribbon surface.
• Print head dirty or damaged.
Clean or replace the print head.
• The ribbon is not correctly fitted.
Check that the ribbon is correctly positioned in the printer.
• Poor ribbon synchronization.
Open and close the printer cover to synchronize the ribbon.
• Dirty printer or cleaning roller.
Clean the printer
• Use of incompatible cards.
Check that the cards used match the specifications.
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BadgePass NXT5000 USER GUIDE
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