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BF-DM-C-DP C15-EN November 2019
Error Declaration Troubleshooting
13
Error with the temperature sensor
inside of the battery
1. Check all connectors from the battery are
correctly connected to the motor.
2. If the problem still occurs, please change the
Battery.
14
The protection temperature inside
the controller has reached its
maximum protection value
1. Allow the pedelec to cool down and restart the
system.
2. If the problem still occurs, please change the
motor.
15
Error with the temperature sensor
inside the controller
1. Allow the pedelec to cool down and restart the
system.
2. If the problem still occurs, Please change the
motor.
21 Speed sensor Error
1. Restart the system
2. Check that the magnet attached to the spoke
is aligned with the speed sensor and that the
distance is between 10 mm and 20 mm.
3. Check that the speed sensor connector is
connected correctly.
4. Connect the pedelec to BESST, to see if there is
a signal from the speed sensor.
5. Using the BESST Tool- update the controller to
see if it resolves the problem.
6. Change the speed sensor to see if this elim-
inates the problem. If the problem still occurs,
please change the motor.
25 Torque signal Error
1. Check that all connections are connected
correctly.
2. Please connect the pedelec to the BESST
system to see if torque can be read by the BESST
tool.
3. Using the BESST Tool update the controller to
see if it resolves the problem, if not please change
the motor.
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