Bartec USA TPMS PRO Series User Guide Rev5.1 Table of Contents
Page 56
D - COMS Error Troubleshooting
If you are having a problem or error during the COMS process, follow these steps before calling Technical Support:
1. Check vehicle ignition
The vehicle’s ignition must be in the Key On position for the vehicle’s communication (COMS) process to finish.
2. Check cable-to-tool connection
Ensure the cable is connected at the DB15 port on the tool, and that the thumb screws are finger- tight.
3. Check cable-to-vehicle connection
Ensure the OBDII cable is connected securely to the vehicle’s OBDII port. Inspect the cable for bent and/or missing pins.
4. Verify Make, Model, and Year
COMS can change from Model to Model, and Year to Year. Verify the tool is set up with the proper MMY.
5. Verify tool power level
If your tool has a low battery charge, this may affect the COMS process. Charge the tool and try again with a full battery.