BD Phoenix M50 System - Page 19

BD Phoenix™ M50 System Quick Reference Guide
W401 Can Not Perform Panel Locate The panel the user is trying to locate is not in instrument, or the user cannot access the instrument using
Normalizer Panel Replacement function (e.g., because there are ongoing panels). Verify that correct
panel sequence number is entered or that instrument can be accessed.
W500 Upgrade Error USB does not contain readable, same, or newer version of instrument software. Verify that correct
version is printed on USB. Attempt update operation again. If error recurs, contact your local
BD representative.
W502 Removable Media Error The USB key is not in the drive, full, write protected or it was removed before completion of the task.
Attempt the update operation again. If error reoccurs, contact your local BD representative.
W503 Duplicate Rule The data in the Antimicrobial, Org(anism) Group, and Organism fields is the same for the rule being
saved as a different rule already defined in the Rule Set. One of the parameters (Antimicrobial,
Organism Group, or Organism) must be unique.
W506 Instrument Not Idle Attempt to execute an upgrade failed because the instrument was not idle. Wait until instrument is idle,
past first 30 seconds of inventory scan, or correct carousel jam before performing these activities.
W507 Invalid Password An invalid (or no) password was entered to access a Configuration screen. Enter correct password and
select Perform Action.
W511 Battery Mode Attempt to install or restore data while the tablet is unplugged and working in battery mode. Retry the
install or restore data when battery mode is not progress.
W600 Panel Can Not Be Deleted Attempt was made to delete panel that is still physically in instrument. Remove panel from instrument
before attempting to delete. Allow instrument to complete inventory scan before attempting to delete.
Attempt was made to delete a non-pending QC panel that is not physically in instrument (QC Lot Support
enabled). Panel cannot be deleted.
W601 Cannot Finalize Attempt was made to finalize panel either whose status is not Removable or that has an unignored
Needs Attention set. If panel is Ongoing, wait until it becomes Removable before attempting to finalize. If
panel has a Needs Attention flag set, resolve the reason before attempting to finalize.
W602 Invalid Date Attempt was made to print report specifying, or save record or scan a panel lot barcode containing an
invalid date. Enter a valid date.
Code Possible Cause
Corrective Action
(If the recommended actions do not correct the situation, refer to the
BD Phoenix™ M50 User’s Manual or contact BD)
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Error Codes W401 – W602