Troubleshooting   
 
 
Troubleshooting 
  Please also refer to chapter General Notes. 
 
i
 Note 
Pixel errors in the TFT display are production-caused and represent 
no complaint-reason! 
 
 
Fault correction 
 
 
Fault Cause Procedure 
Nothing happens after the Industrial 
PC has been switched on 
No power supply to the Industrial 
PC. 
 
Other cause. 
Check power supply cable. 
 
 
Call Beckhoff Service. 
The Industrial PC does not boot 
fully 
Floppy disk or CD in the drive. 
 
 
Setup settings are incorrect. 
 
Other cause. 
Remove floppy disk or CD 
and press any key. 
 
Check the setup settings. 
 
Call Beckhoff Service. 
Computer boots, software starts, 
but control does not operate 
correctly 
Cause of the fault is either in the 
software or in parts of the plant 
outside the Industrial PC. 
Call the manufacturer of the 
machine or the software. 
Floppy disk or CD access error  Faulty disk or CD. 
 
 
Faulty disk drive. 
Check disk or CD in another 
drive. 
 
Call Beckhoff Service. 
The Industrial PC functions only 
partially or only part of the time, e.g. 
no or dark picture, but disk drive 
responds when switching on 
Defective components in the 
Industrial PC. 
Call Beckhoff Service. 
 
22   CP62xx