Troubleshooting 
 
 
 
 
Service and Support 
  Beckhoff and their partners around the world offer comprehensive service 
and support, making available fast and competent assistance with all 
questions related to Beckhoff products and system solutions. 
 
Beckhoff's branch offices and representatives 
Please contact your Beckhoff branch office or representative for local 
support and service on Beckhoff products! 
The addresses of Beckhoff's branch offices and representatives round the 
world can be found on her internet pages: 
http://www.beckhoff.com 
You will also find further documentation
 for Beckhoff components there. 
 
Beckhoff headquarters 
Beckhoff Automation GmbH 
Eiserstraße 5 
D-33415 Verl 
Germany 
 
Phone:  +49(0)5246/963-0 
Fax:  +49(0)5246/963-198 
e-mail:  info@beckhoff.com 
 
 
Beckhoff Support 
Support offers you comprehensive technical assistance, helping you no 
only with the application of individual Beckhoff products, but also with 
other, wide-ranging services: 
•  world-wide support 
•  design, programming and commissioning of complex automation 
systems 
•  and extensive training program for Beckhoff system components 
 
Hotline:
  +49(0)5246/963-157 
Fax:  +49(0)5246/963-9157 
e-mail:  support@beckhoff.com 
 
 
Beckhoff Service 
The Beckhoff Service Center supports you in all matters of after-sales 
service: 
•  on-site service 
•  repair service 
•  spare parts service 
•  hotline service 
 
 
Hotline:
  +49(0)5246/963-460 
Fax:  +49(0)5246/963-479 
e-mail:  service@beckhoff.com 
 
 
Quote the project number 
If servicing is required, please quote the project number of your Industrial 
PC. 
 
 
CP62xx  23