74 Bedrock SMxx operating manual © Bedrock Audio BV, 2019
75
16. Firmware updates
Firmware updates are released through our website Bedrock-audio.com. Before updating
your firmware, always check:
• If the update you downloaded is intended for your device type (the SM30/
SM50/SM90)
• If you have sufficient battery charge to complete the update cycle without
interruption
Interrupting the power supply during the update process may render your device unusable.
If this happens, try to repeat the update procedure. If this does not work, or if you can no
longer access the device through USB, please contact support@bedrock-audio.com.
Executing a firmware update is easy:
• Choose and download the correct firmware update package from
www.bedrock-audio.com/support
• Connect the device to any PC or Mac through USB
• When prompted on the LCD screen, choose “connect through USB”
• The SMxx’s internal file system can now be accessed from your computer
in the same way as any mass storage device
• Copy the firmware updated package to the folder named “updates”
• Now restart the device using its power button
The firmware update procedure will automatically start. You will be able to see the progress
of the update procedure on the LCD display. The update may take up to 45 minutes, de-
pending on the size of the update package.
Never interrupt the firmware update procedure. Make sure that the device
is fully charged or connected to a stable power source before starting the
update procedure. Please be aware that the update procedure may take a
significant amount of time, depending on the update package that you are
installing.
Never try to install an update package intended for a different device model.
The update package will most likely not install; if it does, it will render your
device inoperable. Damage sustained through attempts to install incorrect
firmware update packages is not covered by warranty.
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