What to do if my Bematech Touch terminal printer does not turn on?
If your Bematech Touch terminal printer isn't turning on, first, check if the electric outlet has power by testing it with another device or checking the central switch. Also, examine the power cord for any damage or loose connections at both the printer and the outlet. Ensure the cord is properly connected at both ends.
What to do if the paper doesn't come out of my Bematech Touch terminal printer?
If the paper is not coming out of your Bematech Touch terminal printer, it may be due to a paper jam. Exercise caution and avoid touching the print head until it cools down. Turn off the printer, open the cover, and remove any crumpled paper. Then, install a new paper roll. If necessary, remove any remaining pieces of disrupted paper.
Why is my Bematech Touch terminal printer not responding to commands?
If your Bematech Touch terminal printer is not responding to commands, it could be due to several reasons. First, check the communication cable for faulty connections or broken wires between the printer and the host. Replacing the communication cable can solve the problem. Also, the programming sequences can be incorrect. Put the printer in dump mode and run your application again to check the hexadecimal and ASCII codes. Finally, verify that the command set is configured correctly (Bematech or ESC/POSTM).
How to fix faulty communication on a Bematech Touch terminal printer?
Faulty communication on your Bematech Touch terminal printer can often be resolved by checking the communication cable for any faulty connections or broken wires; ensure a secure connection between the printer and the host, or try replacing the cable. Also, verify that the pin layout complies with the protocol used for data transmission, referring to the cables and Dip switches. Finally, ensure the baud rate settings on both the printer and the host are the same, as mismatched settings can cause printing issues.
How to troubleshoot poor printing quality on a Bematech Touch terminal?
Poor printing quality on your Bematech Touch terminal can often be attributed to paper dust or residues on the print head. Clean the print head. Also, the print density configuration might be wrong. You can configure the print density to Normal, Strong, Very Strong, Very Weak or Weak Print Density. This configuration is very important when you use different paper thicknesses.
What to do if the cutter blade is blocked on my Bematech Touch terminal?
If the cutter blade on your Bematech Touch terminal is blocked, switch off the printer and open the cover. Look for any objects, like paper clips, that may be obstructing the blade and remove them. Turn the printer back on and allow the firmware to automatically move the blade back to its normal position. Close the cover and wait for over 3 seconds.
General| Auto Cutter | Yes |
|---|---|
| Printing Method | Thermal |
| Print Speed | 250 mm/s |
| Paper Width | 80 mm |
| Interface | USB, Serial, Ethernet |
| Connectivity | USB, Serial, Ethernet |
| Humidity | 80% RH |
Identifies the intended users of the manual and its purpose.
Explains the structure and content of the manual's chapters.
Lists supplementary documents and software available for the product.
Provides website links for accessing additional product information.
Details compliance with FCC rules for Class A digital devices, addressing potential interference.
Covers compliance with RoHS and WEEE directives, including disposal information.
Lists safety certifications such as UL, NOM for North American markets.
Provides critical warnings and cautions for safe printer operation and handling.
Highlights important safety labels and the printer's built-in protection mechanisms.
Introduces the printer, lists box contents, and explains its basic purpose.
Details the printer's key features, performance specs, and capabilities.
Covers available software, drivers, optional interfaces, and accessories.
Guides on physical installation, placement, and connecting the power adapter.
Instructions for connecting communication cables and interface boards.
Details on setting language, print density, paper width, and other configurations.
Information on RS-232, USB, and Ethernet interfaces, including specifications and connections.
Specific instructions and pinout for connecting a cash drawer.
Explains the printer's LEDs and buttons for status indication and operation.
Describes Normal Mode, Self Test, Configuration Mode, and Dump Mode.
Covers drivers, utility software, and essential preventive maintenance procedures.
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