TD-550/560 Oil in Water Analyzer Warranty
PN 106737
REV H
TD-550/560 Oil in Water Analyzer
Operation Manual
33
4. Carry out minor adjustments or tests as instructed by the Benchmark International service
representative.
5. If proper performance is not obtained after consultation with Benchmark International’s service
representative, obtain a RMA number from Benchmark International, and ship the monitor,
prepaid, to
Benchmark International, Inc.
Attention RMA # __________________
5304 36 Street NW
Edmonton, AB, Canada T6B 3P3
6. The monitor will be repaired free of charge, less shipping, if the damage is covered by the
warranty. This warranty service is provided to Benchmark International’s customers in the
contiguous continental United States.
Warranty Service Outside the United States/Canada
Benchmark International features a worldwide network of trained service technicians. For customers
outside of the contiguous continental United States and who have purchased the equipment from a
Benchmark International distributor, contact the Benchmark International distributor. The Benchmark
International distributor will advise you on warranty coverage and the use of a RMA number.
If the purchase was direct from Benchmark International, contact the Benchmark International service
department. The monitor will be repaired free of charge, less shipping, if the damage is covered by the
warranty, as described in Section 8.4 Limited Warranty
8.6 OUT-OF-WARRANTY SERVICE
Proceed exactly as for Warranty Service. Verbal or written support from Benchmark International’s
representative is free.
Repair Service will be billed for time, materials, and custom clearance (if any). Shipment to Benchmark
International must be prepaid. We strongly suggest you insure the monitor during shipment. Return
shipment will be the responsibility of the customer unless otherwise negotiated. If the repair service is
not obtained, there is a minimum service charge for the inspection in addition to return shipping.
8.7 INTERNATIONAL DEALERS & REPRESENTATIVES
Contact Benchmark International for your regional representative.
5304 36 Street NW, Edmonton, AB, Canada T6B 3P3
Sales & Marketing E: sales@oilinwatermonitors.com
Application Support E: service@oilinwatermonitors.com
Website: www.oilinwatermonitors.com
8.8 DOMESTIC DEALERS AND REPRESENTATIVES
Contact Benchmark International for your local representative.
5304 36 Street NW, Edmonton, AB, Canada T6B 3P3
Sales & Marketing E: sales@oilinwatermonitors.com
Application Support E: service@oilinwatermonitors.com
Website: www.oilinwatermonitors.com
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