General instructions
8
VMD460-NA_D00001_05_M_XXEN/01.2020
Repair service
Repair, calibration, update and replacement service for all Bender products
• Repair, calibration, testing and analysis
• Hardware and software update
• Delivery of replacement devices for faulty or incorrectly delivered devices
• Extended warranty with in-house repair service or replacement device at no extra cost
Telephone: +49 6401 807-780** (technical issues)/
+49 6401 807-784**, -785** (commercial issues)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
Please send the devices for repair to the following address:
Bender GmbH, Repair-Service, Londorfer Straße 65, 35305 Grünberg
Field service
On-site service for all Bender products
• Commissioning, parameter setting, maintenance, troubleshooting
• Analysis of the electrical installation in the building (power quality test, EMC test, ther-
mography)
• Practical training courses for customers
Telephone: +49 6401 807-752**, -762 ** (technical issues)/
+49 6401 807-753** (commercial issues)
Fax: +49 6401 807-759
E-mail: fieldservice@bender-service.de
Internet: www.bender.de
*Available from 7.00 a.m. to 8.00 p.m. on 365 days of the year (CET/UTC +1)
**Mo-Thu 7.00 a.m. - 4.00 p.m., Fr 7.00 a.m. - 1.00 p.m
1.3 Training courses
Bender provides training on how to use the universal measuring device.
Current dates of training courses and workshops can be found on the Internet at http:/
/www.bender.de -> Know-how -> Seminars.
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