What to do if BenQ Whiteboard touch positioning is not correct?
If the touch positioning on your BenQ Whiteboard is inaccurate, ensure that the driver is properly installed and make the necessary corrections. Also, verify that the touch pen, if used, is facing the screen.
What to do if BenQ Whiteboard remote control does not work?
If the remote control for your BenQ Whiteboard isn't working, consider these possible solutions: First, ensure that the remote control function is unlocked. Check the batteries to make sure they are correctly oriented and not dead. Verify that you are within range and at the correct angle to the display. Ensure the remote control is pointed directly at the display's sensor, and there are no obstructions. Also, check for strong fluorescent lighting or direct sunlight affecting the sensor. Finally, turn off any nearby devices (like computers or PDAs) that emit infrared signals, as they may cause interference.
Why BenQ Whiteboard has no sound?
If your BenQ Whiteboard isn't producing sound, check if the mute function is enabled on either the display or the input source device. If it is, disable mute or increase the volume. Also, make sure all cable connections are properly connected.
What to do if BenQ Whiteboard machine automatically shutdown?
If your BenQ Whiteboard is automatically shutting down, check the sleep settings. Also, check for any sudden power outages and verify if the no signal automatic shutdown is enabled.
What to do if BenQ Whiteboard has no picture and no sound?
If your BenQ Whiteboard has no picture and no sound, first, ensure that the device is powered on. Next, check that the signal wire is correctly plugged in and that the input corresponds to it. If you are using the internal computer mode, verify that the internal computer has started.
What to do if BenQ Whiteboard computer input image looks strange?
If the computer input image on your BenQ Whiteboard appears strange, ensure you've selected a supported output resolution on the computer. You can refer to the supported input signal resolution to select a supported resolution. For VGA connections, use the Auto function to automatically optimize the display. If the Auto function doesn't provide satisfactory results, manually adjust the image using the Phase, H Position, and V Position functions.
Why BenQ Whiteboard VGA output without sound?
If you're experiencing VGA output without sound on your BenQ Whiteboard, check whether you have connected an external device with a headphone cable.
What to do if BenQ Whiteboard has horizontal or vertical stripes or image dithering?
If your BenQ Whiteboard displays horizontal or vertical stripes, or the image appears to be dithering, first, check that the signal wire is securely connected. Then, ensure that there is no other electronic equipment or power tools placed around the machine, as they may cause interference.
What to do if BenQ Whiteboard touch function is invalid?
If the touch function on your BenQ Whiteboard is not working, verify that the touch driver is installed and running. Also, ensure that the size of the touched article is comparable with your finger.
What to do if BenQ Whiteboard image lack of color, color is incorrect?
If the image on your BenQ Whiteboard lacks color or the color is incorrect, check if the VGA connection is secure and of good quality. You can also adjust the chromaticity and brightness or contrast in the menu.
General| Display Size | 65 inch |
|---|---|
| Resolution | 3840 x 2160 (4K UHD) |
| Brightness | 350 nits |
| Contrast Ratio | 1200:1 |
| Response Time | 8 ms |
| Panel Type | IPS |
| Internal Storage | 32 GB |
| Power Consumption | 180W (Typical) |
| Touch Technology | Infrared |
| Operating System | Android |
| Viewing Angle | 178° |
| Processor | Quad-Core |
| Ports | RJ45 |
| Speakers | 10 W x 2 |
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