BenQ SL490 - User Manual

Other manuals for BenQ SL490

Installation Handbook107 pages

Questions and Answers

S
Sarah SerranoAug 6, 2025
What to do if I can see picture but no sound is heard on my BenQ Monitor?
- M
  Matthew BurtonAug 6, 2025
  If you see a picture but hear no sound on your BenQ Monitor, it could be due to several reasons. The source signal cable may be improperly connected. Also, the volume might be turned all the way down, mute could be turned on, or no external speakers are connected. Make sure that both video and sound inputs are correctly connected. Press the volume button to adjust the sound. Switch MUTE off by using the button. If using external speakers, connect them and adjust the volume to a suitable level.
H
Hannah GutierrezAug 10, 2025
Why is there no picture on my BenQ Monitor?
- L
  Lauren MaldonadoAug 11, 2025
  If your BenQ Monitor isn't displaying a picture, it could be due to several reasons: the power cord might be disconnected, the main power switch on the back of the display might not be switched on, the selected input might have no connection, or the display is in standby mode. To resolve this: Ensure the power cord is properly plugged in, verify that the power switch is turned on, and connect a signal to the display.
B
Brian WhiteAug 15, 2025
What to do if my BenQ Monitor has picture distortion with abnormal patterns?
- S
  Scott OrtizAug 15, 2025
  If your BenQ Monitor's picture is distorted with abnormal patterns, this may be because the signal cable isn't connected properly, or the input signal exceeds the display's capabilities. Ensure the signal cable is firmly attached. Also, check the video signal source to see if it goes beyond the range of the display. Verify its specifications against the display’s specification section.
D
Dustin HillAug 19, 2025
What to do if BenQ Monitor image doesn’t fill up the full size of the screen?
- A
  Abigail AndersonAug 19, 2025
  If the display image on your BenQ Monitor doesn’t fill the full screen, it could be due to the zoom mode not being set correctly, or the scan mode being incorrectly set to underscan. If the image exceeds the screen size, the Scan Mode may need to be set to Underscan. Use the Zoom mode or Custom zoom function in the Screen menu to fine tune display geometry and time frequency parameter.
K
Kayla RodriguezAug 25, 2025
Why does my BenQ Monitor display interference or audible noise?
- C
  Christopher BrownAug 25, 2025
  Interference or audible noise on your BenQ monitor is often caused by surrounding electrical appliances or fluorescent lights. Move the display to another location to see if the interference is reduced.
J
Justin MurphyAug 28, 2025
Why are after-images still seen on the BenQ Monitor after it's powered off?
- D
  Desiree LarsonAug 28, 2025
  If after-images are visible on your BenQ Monitor even after it's powered off, it's likely because a still picture was displayed for an extended period of time. Avoid displaying a still image for an extended period of time, as this can cause a permanent after-image to remain on the display.
A
Andrew DavidsonSep 1, 2025
Why some picture elements do not light up on BenQ monitor?
- T
  Timothy ShepherdSep 1, 2025
  Some pixels of the display may not turn on. This display is manufactured using an extremely high level of precision technology: however, sometimes some pixels of the display may not display. This is not a malfunction.

Summary

Safety Information

Important Safety Instructions

Essential guidelines for safe product operation and handling.

Unpacking and Installation

Installation Notes and Precautions

Key considerations for proper and safe installation of the display.

Wall Mounting Instructions

Detailed instructions for securely mounting the display on a wall.

Parts and Functions

Input;Output Terminals Guide

Comprehensive guide to all physical ports for connecting external devices.

Remote Control Functions Explained

Overview of the remote control's main buttons and their general functions.

Operation

Selecting Video Sources

How to select and view content from various connected external devices.

Picture Format Adjustment

Adjusting image aspect ratio and zoom for optimal viewing.

Media Player Usage Guide

Overview of the Media Player's functions: Play, Compose, and Settings.

Web Browser Functions

Guide to using the web browser, including URL management.

PDF Reader Usage Guide

Overview of the PDF reader's functions: Play, Compose, and Settings.

Signage Display Settings

Wi-Fi Network Configuration

Instructions for connecting to wireless networks and managing Wi-Fi settings.

Ethernet Network Configuration

Configuration for wired network connections, including IP addressing.

Display Name and Boot Logo Settings

Configuration of display name and boot logo animation files.

Application Settings (Media, Browser, PDF)

OSD Menu Operations

Navigating the OSD Menu

Guide to using remote control or buttons to navigate the On-Screen Display.

Picture Menu Settings

Settings for adjusting image quality parameters like brightness, contrast, and color.

Screen Menu Settings

Audio Menu Settings

Settings for adjusting audio parameters such as volume, balance, and treble.

PIP Menu Settings

Configuration and Advanced Options

Pixel Defect Policy

Pixel Defect Tolerances and Levels

Cleaning and Troubleshooting

Display Cleaning Instructions

Troubleshooting Common Display Issues

Guide to diagnosing and resolving common display issues with symptoms, causes, and remedies.

Technical Specifications

BenQ SL490 Specifications

General

Viewing Angle	178° (H) / 178° (V)
Response Time	8 ms
Orientation	Landscape / Portrait
Operating Hours	24/7
Standby Power Consumption	< 0.5 W
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
VESA Mount	400 x 400 mm
Internal Storage	8GB
Display Size	49 inches
Resolution	1920 x 1080
Operating System	Android
Input Ports	HDMI, USB, RJ-45
Built-in Speaker	Yes