Why BenQ Whiteboard background has vertical lines or streaks?
If the background of your BenQ Whiteboard has vertical lines or streaks, try selecting automatic correction in the menu. If that doesn't resolve the issue, adjust the clock and phase position in the menu.
Why BenQ Whiteboard signal is out of range?
If your BenQ Whiteboard displays a 'Signal out of range' message, verify that the display settings are correct. Check that the resolution is set to the optimal resolution. You may also need to adjust the line and field synchronization in the menu.
What to do if BenQ Whiteboard control panel buttons do not work?
If the control panel buttons on your BenQ Whiteboard are unresponsive, check if the control panel buttons have been locked. If so, unlock them and try again.
What to do if BenQ Whiteboard computer input image looks strange?
If the computer input image on your BenQ Whiteboard appears strange, ensure you've selected a supported output resolution on the computer. You can refer to the supported input signal resolution to select a supported resolution. For VGA connections, use the Auto function to automatically optimize the display. If the Auto function doesn't provide satisfactory results, manually adjust the image using the Phase, H Position, and V Position functions.
What to do if BenQ Whiteboard has no picture and no sound?
If your BenQ Whiteboard has no picture and no sound, first, ensure that the device is powered on. Next, check that the signal wire is correctly plugged in and that the input corresponds to it. If you are using the internal computer mode, verify that the internal computer has started.
What to do if BenQ Whiteboard machine automatically shutdown?
If your BenQ Whiteboard is automatically shutting down, check the sleep settings. Also, check for any sudden power outages and verify if the no signal automatic shutdown is enabled.
Why BenQ Whiteboard has no sound?
If your BenQ Whiteboard isn't producing sound, check if the mute function is enabled on either the display or the input source device. If it is, disable mute or increase the volume. Also, make sure all cable connections are properly connected.
What to do if BenQ Whiteboard remote control does not work?
If the remote control for your BenQ Whiteboard isn't working, consider these possible solutions: First, ensure that the remote control function is unlocked. Check the batteries to make sure they are correctly oriented and not dead. Verify that you are within range and at the correct angle to the display. Ensure the remote control is pointed directly at the display's sensor, and there are no obstructions. Also, check for strong fluorescent lighting or direct sunlight affecting the sensor. Finally, turn off any nearby devices (like computers or PDAs) that emit infrared signals, as they may cause interference.
General| Display Size | 65 inch |
|---|---|
| Resolution | 3840 x 2160 (4K UHD) |
| Brightness | 350 nits |
| Contrast Ratio | 1200:1 |
| Response Time | 8 ms |
| Panel Type | IPS |
| Internal Storage | 32 GB |
| Power Consumption | 180W (Typical) |
| Touch Technology | Infrared |
| Operating System | Android |
| Viewing Angle | 178° |
| Processor | Quad-Core |
| Ports | RJ45 |
| Speakers | 10 W x 2 |
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