Troubleshooting tips
Problem: Intermittent small pitch bend messages are sent, especially when blowing into the mouthpiece.
Solution: The vibrato squelch is set too tight. Up the settings value a step or two. Also check pitch bend
adjustment settings and make sure the idle sensor readings are not above THR line.
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Problem: When using the optional wireless kit, some keys don’t respond properly.
Solution: With the handle loop removed and no natural ground through a cable, the lesser amount of
reference grounding may be affecting the capacitive touch readings. Make sure you keep your thumb on
the thumb lever and the metal strip on the roller assembly (both are ground points) while playing
wirelessly, for better touch response. On NuEVI ground points are thumb lever and canister (bottom or
grounding square). Also check the touch sense adjustments, and maybe try bringing the THR bar closer to
the cluster of dots. You can use the touch sensor dots to monitor the touch response of each key and
roller, to see how they respond with and without grounding.
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Problem: I’m getting dropouts and hung notes when playing, or it stops sending MIDI completely.
Solution: Check your battery level and make sure you have fresh batteries.
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Problem: When using wireless MIDI, the patches start randomly changing or notes get dropped. Or
connection is lost, with the receiver LED blinking.
Solution: Batteries are getting low and not providing enough current for the transmission bursts. This can
happen before LOW BAT is indicated for some battery types. Switch to fresh good quality batteries. Try re-
pairing the MidiBeam set to find a channel with less interference. To enter pairing mode on the NuRAD,
swipe a magnet over the area where the red MidiBeam LED is seen. On NuEVI, open the top just enough
to reach the blue pairing button on the MidiBeam transmitter.
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Problem: Bite vibrato or portamento stopped working since last time, and I didn’t do anything!
Solution: Ambient air pressure has probably changed since, shifting the bite sensor input out of range.
Press the little valve button under the bite sensor tube where it enters the housing to equalize the
pressure. It’s a good idea to do this before every playing session, just to make sure it’s right.
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Problem: Using CV on NuEVI Plus, NuEVI CV or standard NuEVI or NuRAD with CV Box or module, both
CV jacks send breath CV.
Solution: Check DAC MODE setting in EXTRAS menu. It should be set to PTCH, not BRTH.
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