Bioquell ProteQ - 15.3 Fault Finding

BIOQUELL PROTEQ USER MANUAL -EN
TD092-O&M-001
REVISION 5 DRAFT
Page 47 of 58
Alarm
No.
Alarm Name
Alarm
Description
Action
User Action
78
Remote interface
communication
timeout
A remote system set-
up to communicate
with the Unit has lost
communication.
Will stop cycle prior to
gassing stage, otherwise will
go into emergency aeration.
Check cables to the
remote system and
contact service provider
* These alarms are only applicable to the ProteQ Multi-Generator Controller
Warnings
Message
Mode / Phase
Action
User Action
H2O2 Level Not Achieved
End of gassing phase and
programmed minimum H
2
O
2
ppm level not achieved.
Warning only,
printed only at
end of Dwell,
also at end of
cycle (deviation
in cycle).
Possible invalid cycle.
Inform supervisor.
Check concentration of H
2
O
2
and conditions in which it
has been stored.
Indication
Cause
Action
User Action
The Administration screen icon
(pen) flashes, and the service
date field in the administration
screen flashes
Service / calibration is
overdue
No Action
Arrange a service visit by
the Bioquell Service provider
15.3 Fault Finding
Fault
User Checks
Further Action
No power to the screen or base unit
• Check power is switched on at
the lectern/base unit
• Check the building’s power
supply to the lectern/base unit
If power to the lectern/base unit is OK
Contact Bioquell Service Provider
Printer does not Operate
• Check printer has correct paper
• Check paper feed
• Check green light on printer is
lit
Replace paper roll if necessary. The
green light will flash.
Press paper advance key on printer.
Check paper has the correct side up.
Contact Bioquell service provider.
Incorrect Password
• Re-enter password in
accordance with User Manual
• Re-set password by
administrator
Contact person with Administrator
rights
Contact Bioquell Service Provider
H
2
O
2
concentration level reads high
and will not reduce
• Check if IPA or other
hydrocarbon based cleaning
agents have been used on the
ProteQ base unit or items in
the enclosure
Contact Bioquell Service Provider.
Cannot start a cycle
See Section 15.1
• Check H
2
O
2
is not expired
• Ensure enough H
2
O
2
in bottle
for cycle chosen
• Check no alarms active
If checks OK Contact Bioquell Service
Provider